Summary
Work History
Education
Skills
References
References
Timeline
Generic

Marsha Dinkens

Rush,KY

Summary

Peer Support Specialist

Looking to obtain a stable career that will not only benefit me but benefit others like me on the road to recovery. Also, a career that is intriguing, and one I will enjoy. I just want to be able to give back what has been freely given to me. Show & spread my experience, strength, & hope.

Work History

Cashier, Prep, Closer.

SUBWAY®Restaurants
Cannonsburg, KY
11.2023 - 12.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Followed company security procedures for handling large sums of money.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Cashier, Drive-Thru, Maintenance, Prep, Trainer

Arbys Resturant
Grayson, KY
07.2023 - 11.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Discounted purchases by scanning and redeeming coupons.

Education

High School Diploma -

Boyd County High School
Ashland, KY
05.2009

Associate of Arts - Social Work

Ashland Community And Technical College
Ashland, KY

Skills

  • Project Planning
  • Self-Directed
  • Attention to Detail
  • Troubleshooting
  • Customer Service
  • Decision-Making
  • Recordkeeping
  • Problem Resolution
  • Communication
  • Public Speaking
  • Training & Development
  • Organization
  • Relationship Building
  • Substance Abuse Treatment
  • Team Leadership
  • Treatment Planning
  • Developing Relationships
  • Aftercare Follow up

References

  • Teresa Merritt- (606)-547-7092
  • Malissa Tackett- (606)-939-5615
  • Desiree Jackson- (606)-225-2728

References

References available upon request.

Timeline

Cashier, Prep, Closer.

SUBWAY®Restaurants
11.2023 - 12.2023

Cashier, Drive-Thru, Maintenance, Prep, Trainer

Arbys Resturant
07.2023 - 11.2023

High School Diploma -

Boyd County High School

Associate of Arts - Social Work

Ashland Community And Technical College

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Marsha Dinkens