Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marsha E. Rose

Las Vegas,NV

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

16
16
years of professional experience

Work History

Concierge Desk / Customer Service/Security

Regency
03.2025 - Current
  • Conduct access control procedures, verifying identification and credentials of individuals entering restricted areas.
  • Monitored surveillance cameras, Identifying and responding to security threats or unauthorized access in a timely manner.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed reservations and accommodations, optimizing guest flow and room assignments.

Addictions Counselor (C)

Community Services
05.2022 - 01.2023
  • Collaborate with interdisciplinary teams to create and implement monthly personalized treatment plans for 30+ patients.
  • Utilized active listening techniques to engage patients effectively, understand their concerns and provide appropriate guidance.
  • Managed a caseload of 30+ clients, achieving a 25% reduction in reported symptoms and an 20% increase in clients' self-reported life satisfaction through evidence-based interventions.
  • Facilitated group therapy sessions, promoting open dialogue and peer support.

Teacher & Counselor

FWISD
09.2009 - 01.2017
  • Provide teaching in classroom, motivating students, and meeting educational goals.
  • Conduct testing/counseling and monitor students' progress according to course curriculum and lesson outline.
  • Work with teachers and all support staff to promote positive student behavior.
  • Developed engaging lesson plans aligned with state standards to enhance student learning.

Education

BA & MS - Educational Counseling

Concordia University
Mequon, WI

Skills

  • Customer service
  • Highly adaptable
  • Strong work ethic
  • Effective problem solving
  • Excellent multitasking
  • Team player mentality

Timeline

Concierge Desk / Customer Service/Security

Regency
03.2025 - Current

Addictions Counselor (C)

Community Services
05.2022 - 01.2023

Teacher & Counselor

FWISD
09.2009 - 01.2017

BA & MS - Educational Counseling

Concordia University

Similar Profiles

CREATE PROFILE
Marsha E. Rose