Professional Summary
Overview
Work History
Education
Skills
Timeline

Marsha Fountain-Ford

Office Of Juvenile Justice
Tallulah,LA
27
years of professional experience

Strategic Compliance Manager experienced in compliance monitoring and training development. Enhanced operational efficiency and regulatory adherence through audits and impactful training programs focused on juvenile justice regulations. Committed to fostering a culture of compliance and continuous improvement.

Work History

PREA Compliance Manager and Disciplinary Chairman

4 Years 5 Months
Office Of Juvenile Justice | 03.2022 - Current
  • Conducted regular audits to ensure adherence to juvenile justice regulations and policies.
  • Collaborated with legal teams to interpret regulatory changes impacting operational practices.
  • Established risk assessment protocols to identify compliance vulnerabilities within the organization.
  • Developed and implemented compliance training programs for staff across multiple departments.
  • Provided strategic guidance on policy development to enhance organizational compliance framework.
  • Managed compliance efforts, reporting and audits.
  • Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
  • Strengthened company-wide awareness of relevant laws, regulations, and industry standards through targeted trainings, presentations, and ongoing communication efforts.

3rd Grade Elementary Teacher

7 Months
Madison Parish School Board | 08.2021 - 03.2022
  • Developed and implemented engaging lesson plans aligned with state standards.
  • Fostered a positive classroom environment that promoted student growth and collaboration.
  • Assessed student progress through formative and summative evaluations to tailor instruction.
  • Integrated technology resources to enhance learning experiences and student engagement.
  • Established a positive classroom environment that fostered open communication and mutual respect among students.
  • Promoted parental involvement in their child's education by maintaining open lines of communication and hosting regular parent-teacher conferences.
  • Developed strong relationships with students, earning their trust and respect while providing mentorship both inside and outside the classroom setting.

Youth Facility Assistant Director

6 Months
Office Of Juvenile Justice | 02.2020 - 08.2020
  • Led cross-functional teams to improve operational efficiency within the Office of Juvenile Justice.
  • Developed and implemented strategic initiatives to enhance juvenile rehabilitation programs.
  • Mentored staff in best practices for case management and youth engagement strategies.
  • Analyzed program effectiveness and provided recommendations for continuous improvement.
  • Facilitated training sessions to enhance staff competencies in youth development approaches.
  • Collaborated with stakeholders to align services with community needs and policy requirements.
  • Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
  • Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
  • Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
  • Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.

Program Consultant-Policy and Grievance

1 Year 1 Month
Office Of Juvenile Justice | 01.2019 - 02.2020
  • Collaborated with stakeholders to implement evidence-based practices in juvenile rehabilitation programs.
  • Analyzed program data to identify trends and recommend strategic improvements for service delivery.
  • Facilitated training workshops for staff on best practices in youth engagement and support strategies.
  • Developed program evaluation frameworks to assess juvenile justice initiatives' effectiveness.

Group Leader/Social Service Counselor

12 Years 2 Months
Office Of Juvenile Justice | 10.2007 - 12.2019
  • Led multidisciplinary teams to implement juvenile justice programs, enhancing service delivery and outcomes.
  • Collaborated with community stakeholders to design intervention strategies addressing at-risk youth needs.
  • Developed and executed training initiatives for staff, improving operational efficiency and program effectiveness.
  • Analyzed program data to identify trends, informing policy adjustments and resource allocation decisions.

Quality Assurance Coordinator

3 Years 2 Months
Office Of Juvenile Justice | 08.2004 - 10.2007
  • Developed and implemented quality assurance protocols to enhance compliance with juvenile justice standards.
  • Conducted regular audits of case files to ensure accuracy and adherence to established procedures.
  • Collaborated with staff to identify areas for process improvement, fostering a culture of continuous quality enhancement.
  • Trained new team members on quality assurance practices, promoting consistency across evaluations.

Social Service Counselor

4 Years 11 Months
Office Of Juvenile Justice | 09.1999 - 08.2004
  • Delivered counseling services to youth, fostering emotional and behavioral development.
  • Conducted assessments to identify client needs and appropriate interventions.
  • Collaborated with multidisciplinary teams to create individualized treatment plans.
  • Facilitated group therapy sessions, promoting social skills and peer relationships.

Education

Associate of Arts - Criminal Justice

University of Louisiana At Monroe | Monroe, LA | 05-1997

Associate of Arts - Criminal Justice

Northwestern State University of Louisiana | Natchitoches, LA | 05-2021

Skills

Compliance monitoring
Training design
Corporate governance
Process development
Internal auditing
Regulatory compliance
Training development
Regulatory training

Timeline

PREA Compliance Manager and Disciplinary Chairman

Office Of Juvenile Justice
03.2022 - CurrentRead More

3rd Grade Elementary Teacher

Madison Parish School Board
08.2021 - 03.2022Read More

Youth Facility Assistant Director

Office Of Juvenile Justice
02.2020 - 08.2020Read More

Program Consultant-Policy and Grievance

Office Of Juvenile Justice
01.2019 - 02.2020Read More

Group Leader/Social Service Counselor

Office Of Juvenile Justice
10.2007 - 12.2019Read More

Quality Assurance Coordinator

Office Of Juvenile Justice
08.2004 - 10.2007Read More

Social Service Counselor

Office Of Juvenile Justice
09.1999 - 08.2004Read More

Northwestern State University of Louisiana

Associate of Arts from Criminal Justice
Read More

University of Louisiana At Monroe

Associate of Arts from Criminal Justice
Read More
Marsha Fountain-Ford