Summary
Overview
Work History
Education
Skills
Timeline
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Marsha Francis

Summary

Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.

Overview

18
18
years of professional experience

Work History

Team Leader

DMAX Ltd
04.2023 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

Production Line Operator

Amazon
09.2022 - 03.2023
  • Consistently met or exceeded daily production targets through diligent monitoring of equipment performance and proactive problemsolving.
  • Boxed, labeled, and transported items to support assembly operations.
  • Prioritized tasks to meet personal and team production targets.
  • Packaged and labeled products using automated equipment.

Team Leader

Fuyao Glass America
12.2018 - 08.2022
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Frequently inspected production area to verify proper equipment operation.

Shift Supervisor

Wendys Restaurant
08.2007 - 12.2018
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.

Education

High School Diploma -

Dunbar High School
Dayton, OH
05-2009

Skills

  • Teamwork and collaboration
  • Team motivation
  • Training and mentoring
  • Team supervision
  • Manufacturing experience
  • Quality improvement

Timeline

Team Leader

DMAX Ltd
04.2023 - Current

Production Line Operator

Amazon
09.2022 - 03.2023

Team Leader

Fuyao Glass America
12.2018 - 08.2022

Shift Supervisor

Wendys Restaurant
08.2007 - 12.2018

High School Diploma -

Dunbar High School

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Marsha Francis