Marsha Gordon
Fort Lauderdale,FL
Summary
Accomplished Nurse Unit Manager with a proven track record at The Encore at Boca, enhancing staff development and patient care through clinical leadership and interdisciplinary collaboration. Expert in healthcare regulations, with a knack for multitasking and organization. Achieved significant improvements in nursing satisfaction and patient outcomes.
Overview
16
16
years of professional experience
Work History
Nurse Unit Manager
The Encore at Boca
05.2022 - Current
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Worked at least 16 hours per month as floor nurse to maintain clinical proficiency.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Charge Nurse/Floor Nurse
The Encore at Boca
04.2018 - 05.2022
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Supervised and managed daily scheduling, tasking, and administration.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
- Delivered treatments and direct nursing care according to physicians' orders.
- Communicate effectively with physicians regarding diagnostic studies, results, change in condition of patients as they occur.
Medical Records Director
Whitehall Nursing Home
01.2017 - 04.2018
- Abstracted information from records as authorized or requested by insurance companies and other third-party payers.
- Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
- Reviewed open and closed records to comply with medical record documentation policies and reported findings to nursing services director.
- Created and maintained safeguards against unauthorized access and use of computer-based medical records.
- Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
- Manage and supervise the medical records staff including training and evaluating performance.
Wound Care Nurse
Whitehall Nursing Home
08.2008 - 01.2017
- Maintained comprehensive understanding of genitourinary, gastrointestinal and integumentary systems and provided treatment for wounds impacting them.
- Documented and examined patient recovery and reported progress to doctors for effective management.
- Provided post-surgery treatment and care for patients with ostomies.
- Treated and carefully tended to surgical, vascular, arterial, diabetic ulcers and pressure ulcers.
- Implemented plans to prevent pressure ulcers and other wound developments.
Education
FMU
Associate of Science - Nursing
Signma School of Nursing
Fort Lauderdale, FL06.2021
No Degree - Nursing LPN
Atlantic Vocational
Coconut Creek, FL06.2004
Skills
- Clinical assessment
- Staff Development
- Interdisciplinary Collaboration
- Healthcare regulations
- Clinical Leadership
- Task Delegation
- Patient education and advocacy
- Multitasking and Organization
- Work Planning and Prioritization
- Care Monitoring
- Direct Patient Care
- Clinical Supervision
Timeline
Nurse Unit Manager
The Encore at Boca
05.2022 - Current
Charge Nurse/Floor Nurse
The Encore at Boca
04.2018 - 05.2022
Medical Records Director
Whitehall Nursing Home
01.2017 - 04.2018
Wound Care Nurse
Whitehall Nursing Home
08.2008 - 01.2017
FMU
Associate of Science - Nursing
Signma School of Nursing
No Degree - Nursing LPN
Atlantic Vocational