Marsha Henricus
Mount Vernon,NY
Summary
Compassionate Certified Nursing Assistant and Patient Care Technician focused on helping clients maintain personal hygiene and assisting with all aspects of activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Home Care Provider
Stephie English
Bronx, 10469
01.2020 - 10.2020
- Facilitated best care by developing strong and trusting rapport with patient.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Administered necessary medications as directed by care plan.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Interacted with patients through activities such as [Type] to boost mood and improve overall memory.
- Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Tracked and reported clients' progress based on observations and conversations.
Supervisor
Torpedo Micro Loan Services
Kingston Jamaica
01.2015 - 12.2019
- Established and enforced clear goals to keep employees working collaboratively.
- Complied with company policies, objectives and communication goals.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Conducted evaluations and reviews for [Number] employees.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Coached and mentored [Number] staff members through constructive feedback to develop long-term career goals.
- Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Enhanced group productivity [Number]% by developing and implementing new strategies.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Education
Certified Nursing Assistant
Linc Health Training Center
Bronx, Ny03.2020
Phoenix Training
Patient Care Technician (PCT)
Phoenix Training Center
Bronx, NY10.2020
Some College (No Degree) - Teacher Education
Moneague Teachers College
JamaicaSome College (No Degree) - Teacher
Moneague Teachers College
Jamaica, Skills
- Case management experience
- Client documentation
- Care plan management
- Community activities
Certification
- Certified Nursing Assistant
- Certified EKG AND PHLEBOTOMY TECHNICIAN.(currently awaiting my state boards)
Timeline
Home Care Provider
Stephie English
01.2020 - 10.2020
Supervisor
Torpedo Micro Loan Services
01.2015 - 12.2019
Certified Nursing Assistant
Linc Health Training Center
Phoenix Training
Patient Care Technician (PCT)
Phoenix Training Center
Some College (No Degree) - Teacher Education
Moneague Teachers College
Some College (No Degree) - Teacher
Moneague Teachers College