Marsha Ray
Childress,TX
Summary
Model the highest standard of professional behavior while being able to objectively evaluate human potential and having the ability to communicate the findings clearly.
Overview
13
13
years of professional experience
Work History
Correctional Officer
Texas Department Of Criminal Justice
12.2020 - Current
- Supervised inmates throughout visits, meal time, recreation, and phone calls
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Virtual Customer Service Associate
Full Creative
05.2017 - 11.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
- Handled customer inquiries and suggestions courteously and professionally.
Administrative Assistant
JTEKT Automotive
09.2011 - 02.2017
- Managed daily shipment scheduling with carriers, optimizing customer transportation costs and delivery times.
- Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
- Conducted regular inventory audits to verify stock levels and identify discrepancies, ensuring accurate recordkeeping.
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Excellent Communication
- Problem-Solving
- Time Management
- Attention to Detail
Timeline
Correctional Officer
Texas Department Of Criminal Justice
12.2020 - Current
Virtual Customer Service Associate
Full Creative
05.2017 - 11.2020
Administrative Assistant
JTEKT Automotive
09.2011 - 02.2017