Open To Work
Marsha Spicer
Overview
19
19
years of professional experience
Work History
Caregiver
01.2024 - 01.2026
- Cared for a close friend with dementia, assisted with bathing and dressing each day.
- Made sure medications were taken at prescribed times.
- Prepared meals, laundry and light housekeeping.
- Drove her to appointments, shopping and about town.
- Reported to family of daily activities and care.
Paraprofessional /Substitute Teacher
DGF Schools
Dilworth, MN
01.2015 - 01.2024
- Facilitated personalized learning, supporting materials introduced by certified staff.
- Worked with teachers to create strategies tailored to each student's needs.
- Monitored student progress, provided feedback, and supervised tests and assignments as instructed.
- Reported student concerns or special situations to certified staff.
- Maintained professionalism and confidentiality regarding student information.
Customer Associate
SAM’s Club
Moorhead, MN
01.2014 - 01.2015
- Assisted customers with product returns and exchanges.
- Assisted in other departments as needed.
Business Systems Analyst Consultant (Short Term Assignment)
UPP Technology Consultant
Minneapolis, MN
01.2013
- Reviewed project requests for feasibility and impact reduced time in queue from four days to two days.
- Researched options and created tailored solutions.
- Tracked requirements to align business needs with project deliverables.
- Wrote business requirements documents for project guidance.
Business Analyst
Corelink
Fargo, ND
01.2012 - 01.2013
- Analyzed healthcare project requests to define requirements and deliverables.
- Developed tailored design approaches, validated business needs with experts, and tracked solutions using a requirements matrix.
- Gathered information, assessed changes, and authored Corelink system specifications and documentation.
- Revised deliverables based on feedback, created process models, use-case scenarios, and collaborated with stakeholders to enhance systems.
- Communicated risks, supported SDLC transitions, programming, and implementation.
- Identified process improvements, engaged in project teams, and managed cross-functional tasks.
- Participated in internal committees to support Corelink's values.
UPP Technology Consultant (Short Term)
Blue Cross Blue Shield Minnesota
01.2011
- Investigated existing data and identified issues affecting current and future process states for Blue Cross Blue Shield MN's Financial Track and Claims Processing Track and streamlined claims processing for faster turnover of claims review and payments.
- Generated targeted documentation suitable for various audience levels.
- Demonstrated strong data collection competencies.
- Delivered outstanding customer service, addressing inquiries and providing effective support.
Cerner Profile Applications Analyst
Innovis Health
Fargo, ND
01.2007 - 01.2010
- Oversaw requirements management for Cerner and its associated applications by collaborating with directors and end users.
- Utilized MTA Tool logs to analyze and resolve data issues, created target documentation, and suggested enhancements.
- Defined project requirements for significant business initiatives, maintained business rules to increase efficiency, led testing for Medical Records Printing, and implemented a new Health Information Management (HIM) system, resulting in departmental savings of over $1,000,000.
- Designed and delivered user training programs for all newly launched applications.
Timeline
Caregiver
01.2024 - 01.2026
Paraprofessional /Substitute Teacher
DGF Schools
01.2015 - 01.2024
Customer Associate
SAM’s Club
01.2014 - 01.2015
Business Systems Analyst Consultant (Short Term Assignment)
UPP Technology Consultant
01.2013
Business Analyst
Corelink
01.2012 - 01.2013
UPP Technology Consultant (Short Term)
Blue Cross Blue Shield Minnesota
01.2011
Cerner Profile Applications Analyst
Innovis Health
01.2007 - 01.2010