MARSHA STEWART
Raeford,NC
Summary
Healthcare Operations Executive with extensive leadership in multi-specialty practices, enhancing financial performance and patient satisfaction. Expertise in optimizing workflows and compliance while leading cross-functional teams in high-volume environments.
Overview
39
39
years of professional experience
Work History
Operations Manager
Premier Gastroenterology at Quiet Cove
Fayetteville, NC
06.2025 - 04.2026
- Lead daily administrative and operational functions for a multi-provider specialty practice.
- Oversee non-clinical staff performance and operational compliance.
- Manage accounts payable processes and support financial reporting accuracy.
- Review vendor contracts and maintain key business relationships.
- Conduct performance evaluations and support staff development.
Practice Manager
Calvary & Sunshine Pediatrics
Fayetteville, NC
09.2023 - 06.2025
- Directed full operational management of a high-volume pediatric practice.
- Led HR functions including recruitment, onboarding, training, and performance management.
- Implemented policies and procedures to ensure compliance and consistency.
- Managed insurance and revenue cycle processes.
- Coordinated staffing and scheduling to improve efficiency and patient access.
Practice Manager
Cape Fear Oral & Maxillofacial Surgery
Fayetteville, NC
01.2018 - 02.2022
- Directed daily operations for an oral and maxillofacial surgery practice.
- Managed payroll, HR, employee relations, and benefits administration.
- Led recruitment, onboarding, coaching, and disciplinary actions.
- Oversaw accounts receivable and accounts payable processes.
- Developed marketing strategies and strengthened referral networks.
Medical Instructor
Miller-Motte College
Raleigh, NC
01.2014 - 09.2017
- Taught Anatomy & Physiology, Pharmacology, Medical Terminology, Law & Ethics, Phlebotomy, EKG, and Clinical Procedures.
- Developed curriculum and evaluated student performance.
- Provided mentorship to support student success.
Medical Instructor
Brown Mackie College
Lenexa, KS
03.2006 - 09.2010
- Delivered medical assisting curriculum in clinical and administrative procedures.
- Evaluated student performance and ensured academic standards.
Owner & Chiropractic Physician
Leavenworth Chiropractic
Leavenworth, KS
01.2004 - 08.2005
- Owned and operated a private chiropractic practice.
- Managed staffing, billing, accounting, marketing, and patient care operations.
Military Service
U.S. Army - Medical Laboratory Technician
Fort Riley, KS
10.1987 - 10.1991
- Delivered laboratory and clinical medical support in military healthcare settings, enhancing patient care and operational readiness.
Education
Dental Assistant - Dental Assisting
Academy of Health Sciences
Fort Sam Houston, TX07-2006
Doctor of Chiropractic - Chiropractic
Cleveland Chiropractic College
Kansas City09-1999
Bachelor of Science - Biology
Excelsior College
Albany, NY05-1993
Emergency Medical Technician -
Barton County Community College
Great Bend05-1989
Medical Laboratory Technician - Medical Laboratory Science
Academy of Health Sciences
Fort Sam Houston, TXSkills
- Healthcare operations
- Regulatory Compliance (HIPAA)
- Financial oversight
- Process improvement
- Operational Strategy
- Schedule Optimization
- Supplier Coordination
- Team Management
- Staff Development
- Patient experience
- Operational Strategy
Core Leadership Competencies
- Healthcare Operations & Practice Management
- Human Resources Leadership & Employee Relations
- Financial Oversight (AP/AR, Budgeting, Revenue Cycle)
- Regulatory Compliance (HIPAA)
- Recruitment, Training & Performance Management
- Vendor & Referral Network Management
- Process Improvement & Workflow Optimization
- Patient Experience & Service Excellence
- Schedule Optimization
- Marketing & Business Development Support
Timeline
Operations Manager
Premier Gastroenterology at Quiet Cove
06.2025 - 04.2026
Practice Manager
Calvary & Sunshine Pediatrics
09.2023 - 06.2025
Practice Manager
Cape Fear Oral & Maxillofacial Surgery
01.2018 - 02.2022
Medical Instructor
Miller-Motte College
01.2014 - 09.2017
Medical Instructor
Brown Mackie College
03.2006 - 09.2010
Owner & Chiropractic Physician
Leavenworth Chiropractic
01.2004 - 08.2005
Military Service
U.S. Army - Medical Laboratory Technician
10.1987 - 10.1991
Dental Assistant - Dental Assisting
Academy of Health Sciences
Doctor of Chiropractic - Chiropractic
Cleveland Chiropractic College
Bachelor of Science - Biology
Excelsior College
Emergency Medical Technician -
Barton County Community College
Medical Laboratory Technician - Medical Laboratory Science
Academy of Health Sciences