Marsha Wille
Fredericksburg
Summary
Adept Closing Specialist with a proven track record at South Seas Data LLC, showcasing exceptional problem-solving skills and a keen ability to adapt to change. Excelled in processing and resolving queries for high-profile clients like Western Union, while also enhancing customer service through comprehensive training. Demonstrates superb listening abilities and a detail-oriented approach, significantly improving operational efficiency.
Overview
23
23
years of professional experience
Work History
Closing Specialist
South Seas Data LLC
12.2001 - 12.2024
Processed queries from various small customers as well as major clients like Western Union.
Resolved issues related to delivery exceptions for domestic and international shipments.
Arranged daily pick-up assignments efficiently.
Directed customers to relevant departments for addressing their concerns.
Provided comprehensive training to customer service representatives.
Conducted thorough research for a specialized project.
Education
Fredericksburg HS
Fredericksburg, TXSkills
Superb listening skills
Efficient and productive oriented
Thorough and attentive to detail
Adaptive to change
Timeline
Closing Specialist
South Seas Data LLC
12.2001 - 12.2024
Fredericksburg HS
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