Marsha Woody
advocate
Nashville,TN
Work Preference
Summary
Attentive professional brings 5 years of experience as a community health worker. Plus 14 years in managing highly effective teams and creating atmosphere of teamwork and growth to drive company success. In-depth knowledge of patient advocacy and retail management. People- and service-oriented leader with positive attitude and remarkable work ethic.
Overview
13
13
years of professional experience
Work History
Key Holder (Senior Team Leader)
Target
Brentwood, TN
05.2003 - 01.2016
- Managed daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members and team leaders on customer service best practices and sales techniques.
- Supervised inventory management, including stock replenishment and organization of merchandise displays.
- Managed escalated issues with professionalism, ensuring resolution aligned with company policies and customer expectations.
Education
Associate of Arts - Social Work
Nashville State Community College
Nashville, TN05-2023
Skills
- Mentorship relationship building
- Customer satisfaction oversight
- Awareness of disability challenges
- Effective resource coordination
- Supportive demeanor
- Effective problem resolution
- Customer relationship development
- Public outreach initiatives
- Health promotion
- Customer communications
Accomplishments
- Supervised team of 22 staff members.
Timeline
Key Holder (Senior Team Leader)
Target
05.2003 - 01.2016
Associate of Arts - Social Work
Nashville State Community College