Marshae Hamilton
Georgetown,TX
Summary
Efficient customer service skills with expertise in developing and implementing HR plans and procedures smoothly and with little guidance. The ability to manage multiple tasks simultaneously. Strong interpersonal communication skills; interacts with people from diverse professional and cultural background in courteous manner.
Overview
2
2
years of professional experience
Work History
42A - Human Resource Specialist
US Army Fort Hood
03.2023 - Current
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Consistently created a welcoming environment for soldiers by greeting and assisting; as well as quickly and efficiently addressing soldiers needs.
- Experience in microsoft word
- Creating spread sheets/roster on Excel
- Sending and responding to emails in a timely manner
Correctional Officer
Correctional Reception Center
04.2022 - 01.2023
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Assisted in development of procedures and policies to maintain peace and order in facility.
- Prepared reports to document incidents and violations.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Investigated and responded to incidents of inmate misconduct.
- Enforced rules and regulations to maintain order among inmates.
Education
Human Resources
42A AIT School
Fort Jackson, South Carolina08.2023
High School Diploma -
East High School
Columbus, OH06.2011
Skills
- Prepares and processes recommendations for awards and decorations
- Prepares, updates, and coordinates requests for evaluations, to include responding to evaluation inquiries
- Responding swiftly and precisely under stressful conditions
- Excellent in customer service and promptness
- Receives and processes complaints; conducts staff assistance
- Employee Relations
- Workforce Planning
- Responsible for the customers overall satisfaction
- Logistics and management skills
- Microsoft Office Suite
Accomplishments
- Awarded certificate of completed courses in 42A ( HR Specialist ) training in the U.S Army
- U.S Army Basic Combat Training Completion Certificate
- Certificate of Outstanding Achievement for exceptional performance as a platoon sergeant of advanced individual training class
- Put into various leadership positions during the course of military training
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Certificate of completion for Personal Finance Management (8 hrs.)
- Certification of completion for STNA/ Phlebotomist (2014
Timeline
42A - Human Resource Specialist
US Army Fort Hood
03.2023 - Current
Correctional Officer
Correctional Reception Center
04.2022 - 01.2023
Human Resources
42A AIT School
High School Diploma -
East High School
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