Marshall Gutshall
Gulf Breeze,FL
Summary
Dedicated Computer Science student transferring to the University of West Florida with a strong customer service background and a passion for technology. Recognized for being dependable, adaptable, and a quick learner. Seeking a Desktop Support Internship where I can develop hands-on IT experience while providing excellent technical support and contributing to a collaborative IT team.
Overview
5
5
years of professional experience
Work History
Sales Associate / Customer Service Associate
Walmart
02.2026 - Current
- Assisted customers with purchases and product questions.
- Operated cash registers accurately.
- Resolved customer concerns professionally.
- Worked efficiently in a fast-paced retail environment.
- Collaborated with team members to meet store goals.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
Crew Member
Wendy's
01.2023 - 12.2025
- Delivered excellent customer service.
- Processed orders and cash transactions.
- Prepared food while maintaining quality standards.
- Worked effectively during high-volume periods.
- Trained new crew members on operational procedures, fostering teamwork and productivity.
Crew Member
McDonald's
06.2022 - 12.2022
- Assisted customers with orders.
- Maintained cleanliness and food safety standards.
- Worked collaboratively with coworkers.
- Handled multiple responsibilities simultaneously.
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and loyalty.
- Operated kitchen equipment and maintained cleanliness to comply with health standards.
Crew Member
Dairy Queen
06.2021 - 12.2021
- Provided friendly customer service.
- Prepared food and desserts accurately.
- Operated Point-of-Sale (POS) systems and handled cash.
- Maintained a clean work environment.
- Collaborated with team members to streamline food preparation processes, enhancing efficiency.
- Operated kitchen equipment and maintained cleanliness to comply with health standards.
Education
Bachelor of Science - Computer Science
University of West Florida
Pensacola08-2028
Associate of the Arts Degree -
Pensacola State College
Pensacola08-2026
Skills
- Microsoft Office (PowerPoint, Word, Excel, Outlook)
- Computer Troubleshooting
- Customer technical support
- Point-of-Sale (POS) Systems
- Email communication
- Printer Setup & Basic Troubleshooting
- Problem-solving
- Customer Service
- Teamwork
- Time management
- Willingness to learn
- Friendly personality
- Team Collaboration
- Positive Attitude
Relevant Coursework
- Introduction to Programming
- Java Programming
- Python Programming
- College Algebra
- Computer Applications
Timeline
Sales Associate / Customer Service Associate
Walmart
02.2026 - Current
Crew Member
Wendy's
01.2023 - 12.2025
Crew Member
McDonald's
06.2022 - 12.2022
Crew Member
Dairy Queen
06.2021 - 12.2021
Bachelor of Science - Computer Science
University of West Florida
Associate of the Arts Degree -
Pensacola State College