Marshall Harris

• Manage contract deliverables representing over 5,200 clients.
• Ensure contract deliverables were met by proactively tracking milestones and working with clients to address any performance gaps.
• Mitigate business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
• Interpret contact terms and coordinated solutions to resolve disputes between clients and service providers.
• Compile required documentation to keep contracts compliant with credentialing requirements.

I work with business stakeholders and subject matter experts from proposals, legal, finance, and operations teams to evaluate risk and draft language that is mutually agreeable to both contracting parties. I am a liaison between the groups referenced above, sales and account management, and clients.

• Established relationships with teams from over six internal lines of business to review and process agreements, amendments, applications, and correspondence.
• Steered review and execution of high-cost drug agreement with large managed care organization, consisting of over 80 health plans and 17 affiliates, to provide quicker service to health plans' members who require time-sensitive, highly specialized care.
• Spearheaded redesign of templates to streamline review process for non-negotiable contracts.
• Assisted in developing contracting review process for Express Scripts' home delivery pharmacy.
• Assembled Specialty Contracting Team section of PBM Contracting Team SharePoint site.
• Served as primary contracting team member for Specialty and Mail Order Agreement with direct competitor; highlighted by Cigna as part of its Drive to 2025 initiative.
• Primary contracting liaison for time sensitive high-cost drug letters of agreement.
• Trained separate business to assume responsibility for credentialing process.
• Led meetings with subject matter experts and team members to introduce and address initial questions for new pipeline agreements.
• Participated on 13-member legal and communications team to prepare, produce, and host Legal and Corporate Affairs team's first Global Legal Virtual Offsite.

I was directly involved in net new sales totaling over $10 million which contributed to the second highest grossing quarter in the company's 30-year history. My involvement included preparing part of the winning bids for the proposals and drafting/negotiating the agreements.

• Managed reviewing and preparing all legal team responses to requests for proposals.
• Negotiate and execute amendments to license agreements and maintenance agreements.
• Managed reformation of non-disclosure agreements to cover customer-and-vendor-facing agreements.
• Monitored incoming contracts and service agreements for correct pricing and information.

• Successfully applied for certification with Women's Business Enterprise National Council (WBENC).
• Successfully registered over 10 trademarks.
• Managed US and foreign supply and service agreements for wireless industry (e.g. Verizon, AT&T).
• Intellectual property management.