Marshall Lance
Support Enforcement Officer 2
Burlington,WA
Summary
Four years of experience as a support enforcement officer; establishing and enforcing orders of child support, maintaining accurate records. Strong communication and negotiation skills, and a record of community outreach to neighboring counties as a veteran liaison for the Division of Child Support.
Experience in a supervisory role over 30+ service members in a joint-service environment during my time in the US Navy.
Overview
18
18
years of professional experience
Work History
Support Enforcement Officer 2
Washington State Division of Child Support
02.2021 - Current
- Communicate with parents, attorneys, and other government agencies to establish or register court orders of child support.
- Independently establish administrative child support orders by researching and locating income information, calculating financial obligations, and calculating support obligations.
- Help facilitate parents' and employers' understanding of their support orders or garnishment notices, negotiate payments, or take enforcement action as necessary in cases of non-compliance with orders.
City Carrier Assistant
United States Postal Service, USPS
08.2020 - 01.2021
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Operated vehicles and equipment to transport packages and mail pieces.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
Cashier
Yorky’s Market
07.2017 - 08.2020
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cryptologic Linguist
United States Navy
05.2007 - 07.2013
- Prepared and presented translations and transcriptions of communications of the target language.
- Categorized signals by activity type and reported to appropriate personnel.
- senior level operator for 3 years (July '10 - July '13)
- Supervised over 30 linguists in daily operations including quality checking of assigned work and technical quidance.
- Coordinated with remote collections operators to provide direct linguistic support to overseas assets and personnel.
Education
Bachelor of Arts - Linguistics
Western Washington University
Bellingham, WA03-2020
No Degree - Persian Farsi
Defense Language Institute
Monterey, CA01-2008
Skills
Community engagement
Excellent communication
Attention to detail
Relationship building
Task prioritization
Negotiation skills
Timeline
Support Enforcement Officer 2
Washington State Division of Child Support
02.2021 - Current
City Carrier Assistant
United States Postal Service, USPS
08.2020 - 01.2021
Cashier
Yorky’s Market
07.2017 - 08.2020
Cryptologic Linguist
United States Navy
05.2007 - 07.2013
Bachelor of Arts - Linguistics
Western Washington University
No Degree - Persian Farsi
Defense Language Institute
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