Communicates effectively w/customers and clients to understand their needs and handle their concerns. Motivated, personable with a keen ability to multi-task with a variety of challenges and responsibilities. Results-oriented, dedicated professional with a keen eye for detail and a desire to provide a high standard of customer service. Great at solving problems. Strong skills in time management, prioritizing tasks and meeting deadlines. Authorized to work in the US for any employer
Overview
18
18
years of professional experience
1
1
Certification
Work History
General Cleaner
NYC Department of Parks & Recreation
08.2020 - 01.2021
Conducted regular inspections of park grounds, identifying maintenance needs and reporting issues promptly.
Operated industrial cleaning equipment to efficiently remove debris from public areas.
Maintained cleanliness and sanitation of park facilities, ensuring a safe environment for visitors.
Emptied trashcans and transported waste to collection areas.
Maintained a safe working environment by promptly addressing spills and potential hazards.
Station Worker
NYCTA
01.2012 - 01.2016
Maintained and cleaned stations and train cars
Cleaned restrooms, corridors, stairways and elevators
Replenished restroom supplies on a daily basis
Cleaned all assigned areas of the station to meet health safety standards
Worked fast to complete tasks and meet daily deadlines.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Dispatcher
Academy Bus Lines
01.2009 - 01.2012
Answered customer inquiries for arrival and departure times of buses
Organized and arranged information for bus schedules
Provided highly level of customer services in person as well as on the phone
Telemarketer
King Tele Services
01.2003 - 01.2008
Responsible for answering high volume of incoming calls
Provided customers with product information and personal selections
Answered questions regarding bills and payment plans
Education
High school diploma - Mathematics
Dewitt Clinton High School
Bronx, NY
09.1986
Skills
Porter Experience
Telemarketing
Freight Experience
Cleaning Experience
Custodial Experience
Commercial Cleaning
Load & Unload
Math
Algebra
Tutoring
Valet parking
Filing
CERAMICS, DRIVING, WORKING WELL WITH KIDS AND ADULTS (7 years)
Certification
Guard Card
Assessments
Basic maintenance and repair — Completed
March 2021
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Associate Urban Park Ranger (Sergeant) at NYC Department of Parks & RecreationAssociate Urban Park Ranger (Sergeant) at NYC Department of Parks & Recreation