Marshall Niederhofer
Willis,TX
Summary
Dynamic professional with a proven track record at Willis ISD and 4 Tier Sports, excelling in roles requiring exceptional organizational and communication skills. Leveraged expertise in rules interpretation and verbal communication to enhance team performance and customer satisfaction. Demonstrated leadership by mentoring staff and streamlining processes, significantly improving operational efficiency.
Overview
2
2
years of professional experience
Work History
Receptionist
Willis ISD
03.2024 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression..
- Maintained visitor log for entering and leaving facility for security purposes.
Head Umpire/Scheduling Coordinator
4 Tier Sports
01.2024 - Current
- Managed a team of over 80 umpires, ensuring optimal performance and adherence to policies and standards.
- Provided clarity on rule disputes, resolving disagreements between teams efficiently.
- Organized officiating schedules efficiently, ensuring proper coverage for all games throughout the season.
- Evaluated fellow umpires'' performances regularly, providing constructive feedback to help them grow professionally.
Softball Umpire
TASO
08.2022 - Current
- Ensured player safety by monitoring equipment and field conditions before and during games.
- Continuously updated knowledge of softball rules and regulations, staying current with changes in the sport.
- Developed strong situational awareness skills that allowed for accurate judgment calls under pressure.
- Established rapport with coaches and players, fostering a respectful environment on the field.
Education
Associate of Applied Science - Cyber Security
Lone Star College
Houston, TX06-2025
High School Diploma -
Willis Highschool
Willis, TX06-2022
Skills
- Staffing assignments
- Telephone skills
- Organization skills
- Game management
- Assertiveness
- Decision-making skills
- Rules interpretation
- Consistency
- Situational Awareness
- Problem-solving abilities
- Web development
- Cybersecurity
Timeline
Receptionist
Willis ISD
03.2024 - Current
Head Umpire/Scheduling Coordinator
4 Tier Sports
01.2024 - Current
Softball Umpire
TASO
08.2022 - Current
Associate of Applied Science - Cyber Security
Lone Star College
High School Diploma -
Willis Highschool
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