Desired Job Title
Resident AdvisorE-Commerce SpecialistStore ManagerQuality Inspector ManagerWork Type
Full TimeLocation Preference
On-SiteLocation: Los Angeles, CA, US
Open to relocation: Yes
Open To Work
Verified
This profile is verified using an email address.
Marshall Perez
Los Angeles,CA
Work Preference
Summary
Dedicated professional skilled in peer mediation and crisis intervention. Proven ability to foster community building and support recovery journeys among residents. Experienced with student engagement, conflict resolution, and community building. Utilizes effective communication strategies to address resident concerns and promote positive living environment. Track record of fostering inclusive communities and enhancing student life experiences. Friendly committed to creating safe and inclusive environment for residents. Skilled in developing and implementing programs and activities to promote diversity and inclusion in residence hall. Resolves conflicts and promotes student development through effective communication and collaboration.
Overview
12
12
years of professional experience
Work History
Resident Advisor
Lighthouse Recovery Center
Woodland Hills, CA
06.2025 - 05.2026
- Facilitated peer support meetings to encourage open dialogue and sharing of recovery experiences.
- Monitored resident behavior and compliance with center policies, ensuring a safe environment.
- Developed and implemented engaging recreational activities to promote community building among residents.
- Assisted residents in identifying goals and resources to support their recovery journey.
- Provided crisis intervention support during emergencies, demonstrating quick problem-solving skills.
- Maintained accurate documentation of incidents and resident interactions for compliance purposes.
- Managed conflicts among residents effectively, ensuring a peaceful living environment.
- Mediated conflicts among residents, promoting effective communication and resolution strategies.
- Supervised resident activities, fostering community engagement and personal growth.
E-Commerce Specialist
Salvation Army Adult Rehabilitation Center
Canoga Park, CA
01.2024 - 06.2025
- Developed and optimized product listings to enhance online visibility and sales performance.
- Managed inventory levels through accurate tracking and reporting systems.
- Collaborated with marketing team to implement promotional strategies for increased engagement.
- Analyzed customer feedback to identify trends and improve user experience on e-commerce platform.
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Negotiated with suppliers to secure best prices for products.
- Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
- Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Met or exceeded sales goals and worked as team player in supporting other sales.
- Developed strategic partnerships with key vendors, expanding product offerings and securing favorable pricing terms.
Store Manager
Taco Bell
Moorpark, CA
12.2013 - 12.2023
- Led daily operations to ensure efficient service delivery and optimal customer satisfaction.
- Managed inventory control, minimizing waste and ensuring product availability for peak hours.
- Developed team training programs to enhance employee performance and promote a positive work environment.
- Implemented operational improvements that increased efficiency and streamlined workflows across the store.
- Fostered strong relationships with suppliers to negotiate favorable terms and ensure timely deliveries of products.
- Analyzed sales trends to inform inventory decisions, driving product assortment tailored to customer preferences.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Quality Inspector Manager
Auto Shade
Moorpark, CA
01.2014 - 11.2023
- Conducted detailed inspections of automotive components to ensure compliance with quality standards.
- Utilized precision measuring instruments to assess product specifications and identify defects.
- Collaborated with production teams to address quality issues and implement corrective actions.
- Developed and maintained inspection documentation to track quality assurance processes.
- Trained junior inspectors on inspection techniques and quality control protocols.
- Analyzed inspection data to identify trends and recommend process improvements.
- Ensured adherence to safety regulations during inspection processes and equipment handling.
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Discarded and rejected products, materials and equipment not conforming with specifications.
- Assisted in training new Quality Inspectors, sharing knowledge of best practices and industry standards.
- Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
- Collaborated with manufacturing team to ensure consistent quality standards across all products.
Education
GED -
Moorpark High School
Moorpark, CASkills
- Peer mediation
- Policy enforcement
- Activity planning
- Behavior monitoring
Timeline
Resident Advisor
Lighthouse Recovery Center
06.2025 - 05.2026
E-Commerce Specialist
Salvation Army Adult Rehabilitation Center
01.2024 - 06.2025
Quality Inspector Manager
Auto Shade
01.2014 - 11.2023
Store Manager
Taco Bell
12.2013 - 12.2023
GED -
Moorpark High School