Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marshall Reed

Marshall Reed

Evanston,Illinois

Summary

Attentive Associate Mangers with 3 years of experience guiding top-quality talent. Manages staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to address customer concerns and communicate with tact and diplomacy. While being a reliable keyholder.

Overview

6
6
years of professional experience

Work History

Client Advisor

Gucci
Chicago, IL
03.2022 - Current
  • Helped customers find specific products, answered questions and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed trusting relationships with customers by making personal connections.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • 3 million in sales since becoming a client advisor.

Wardrobe Styling

Professional Soccer Player (Kellyn Acosta)
Chicago , Illinois
12.2024 - Current
  • Collaborated with photographers and art directors to ensure visual consistency across campaigns.
  • Sourced additional items from vendors when needed.
  • Maintained an organized work space throughout the duration of a project.
  • Created mood boards to capture the desired look of each shoot.
  • Managed inventory of clothing and accessories used on set.
  • Ensured that all wardrobe pieces were returned in their original condition after shoots.
  • Provided support services such as running errands and making deliveries.
  • Prepared detailed invoices for all purchases made during a project.
  • Transported garments and other items to off-site locations for photoshoots.
  • Dressed models according to the direction of the stylist or photographer's vision.
  • Attended fashion shows to research current trends in fashion design, styling techniques and materials.

Store Coordinator

Gucci
Rosemont, IL
07.2022 - 03.2023
  • Communicated and coordinated execution of planograms with store management.
  • Planned and executed successful promotions and in-store events to push specific products.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Helped customers find specific products, answered questions and offered product advice.

Personal Assistant

MARCI RODGERS DESIGN (CAPITAL ONE COMMERCIAL)
Atlanta, GA
01.2023 - 01.2023
  • Helped performers into costumes and assisted with costume changes.
  • Sent costumes to tailors for major repairs and alterations.
  • Scheduled appointments for clients by booking time slots based on requested services and stylist availability.
  • Cleaned costumes and performed minor repairs after shows.
  • Checked costume fits on performers to determine need for alterations.

Associate Manager

Ralph Lauren
Osage Beach, MO
10.2021 - 04.2022
  • Managed new hire trainings and onboarding to keep department employees aware of company policies and procedures.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Maintained consistent daily operations by establishing procedures and monitoring team performance.
  • Hired, trained and guided closers to improve productivity and sales.
  • Hired, coached and mentored team of 24 sales representatives.
  • Performed store opening and closing tasks to comply with preset store operations guidelines.

Costume Designer Personal Assistant

MARCI RODGERS PRODUCTIONS (SPIKE LEE)
Atlanta, GA
01.2019 - 01.2019
  • Organized and cleared dressing room area by removing items and accessories.
  • Arranged costumes by size and style to easily find needed items at moment's notice.
  • Measured actors and assisted with costume fittings.
  • Collaborated with teammates to define styling direction, inventory and requirements.
  • Reviewed style guides and creative decks to determine goals.
  • Marketed other items, including jewelry, shoes and hats, that would complete outfits or boost new wardrobes.

Legislative Intern

State Capitol
Jefferson City, MO.
03.2020 - 03.2020
  • Attended legislative hearings and floor debates related to the Department of Higher
  • Duration and Workforce Development
  • Documented hearings and debates, to include a summarized task list, for the Special
  • assistant of External Relations
  • Conducted research on various higher education and workforce development related topics as requested
  • Maintained various spreadsheets in Excel for tracking purposes.

Education

Bachelor of Science - Business Administration

Lincoln University
Jefferson City, MO
05.2022

Skills

  • Learning techniques
  • Promotions planning skills
  • Data collection processes
  • Market research expertise
  • CRM and office management software
  • Workforce Management
  • Scheduling and calendar management
  • Data entry
  • Microsoft Office
  • Running Social Medias

Languages

English
Native/ Bilingual

Timeline

Wardrobe Styling

Professional Soccer Player (Kellyn Acosta)
12.2024 - Current

Personal Assistant

MARCI RODGERS DESIGN (CAPITAL ONE COMMERCIAL)
01.2023 - 01.2023

Store Coordinator

Gucci
07.2022 - 03.2023

Client Advisor

Gucci
03.2022 - Current

Associate Manager

Ralph Lauren
10.2021 - 04.2022

Legislative Intern

State Capitol
03.2020 - 03.2020

Costume Designer Personal Assistant

MARCI RODGERS PRODUCTIONS (SPIKE LEE)
01.2019 - 01.2019

Bachelor of Science - Business Administration

Lincoln University

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Marshall Reed