Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Marshall Stapp

Marshall Stapp

Arlington,TX

Summary

Creative and well-rounded Social Media Specialist with an excellent eye for detail and strong understanding of web strategies. Known for fantastic content creation and online marketing skills, with a background previously excelling in theme park operation leadership.

Overview

5
5
years of professional experience

Work History

Social Media Associate

Six Flags
09.2023 - Current
  • Managed Facebook, Instagram, Twitter, TikTok, YouTube and LinkedIn content to keep brand messages consistent.
  • Encouraged audience engagement and shared information about product launches and current promotions.
  • Reported social media performances and engaged with guests.
  • Identified opportunities and scheduled daily posts promoting company brand, events and special offers.
  • Created content that sparked high engagement and impression counts continuing to build brand prevalence.
  • Worked with all departments at corporate and in park levels to utilize consistent branding and messaging for new products.
  • Lead park teams to success with strong concepts, targets, content and overall guidance on how to leverage events that occur in park.

Public Relations Assistant

State Fair of Texas
08.2023 - 09.2023
  • Assistance in pushing the State Fair of Texas' presence throughout the public eye to be strong and positive.
  • Working with a handful of radio stations, I help connect them through our organization and assist where they may set up interviews, who to interview, what food to show off, and anything in-between.
  • Jumping through emails and tackling the most difficult of situations that may appear the second they hit us.
  • Worked closely with business partners to develop consistent messaging across platforms and departments.

Lead Trainer, Engineer

Six Flags Over Texas
09.2021 - 08.2023
  • Learned the ins and outs of operating steam locomotives with an excellent team and the safe operation of over ten individual roller coasters.
  • My job required me to have hands on with all things operations including, but not limited to, driving, firing, the upkeep of the trains, safe operation and adapting to the weather just to name a few of my given responsibilities.
  • Taught about strong work ethics on how to be part of a team, and lead, during even the most stressful of times.
  • The operation of the locomotives is certainly the opposite of a mundane job, and never fails to push us through each and every day.
  • Seeing that amazing smiling face on the guests as they watch the train, or hop on for a ride, is simply one of the greatest achievements each day at work.
  • Utilized strong leadership skills to drive safety, efficiency, success and guest service throughout the operation of the park and rides.
  • Certified on over 25 positions in attractions.

Team Lead

Chick-fil-A
08.2019 - 11.2021
  • Leader of catering, training and front of house management striving for a strong and friendly team to assist each guest throughout the day.
  • Thriving team building techniques assisted my team and I to excel at any task we were given, no matter how difficult.
  • Quick, fast, friendly and a high quality restaurant experience was our goal until the last minute of each and every day.

Education

High School Diploma -

Homeschool
Greenville, Tx
05.2021

Skills

  • Amusement park attraction operation
  • Amusement park operations optimization
  • Team training and guidance
  • Excellent guest service skills
  • Strong team leader and contributor
  • Exceptional work ethic
  • Over half a decade of experience with Adobe products such as Lightroom and Photoshop
  • More than half a decade of experience in video editing software, with currently four years of that being in Davinci Resolve
  • Seven years of DSLR photography skills
  • Videography knowledge and experience
  • Seven years of running photography and videography social media accounts
  • Positive and motivated attitude
  • Compelling computer knowledge
  • Social Media Best Practices
  • Steam locomotive operation
  • Online marketing experience
  • Video game design
  • Catering and delivery skills

Awards

  • Service Superstar, Six Flags Over Texas, 2022. Earned "Service Superstar" award during the 2022 operating season at Six Flags Over Texas for outstanding customer service and being a strong team player that promoted the company's values with a spring in my step.
  • Chick-fil-A, 2021. Multiple awards and gifts earned at Chick-fil-A for my willingness to participate and perform in even the most egregious situations, but always with a smile and kindness on my mind.

Timeline

Social Media Associate

Six Flags
09.2023 - Current

Public Relations Assistant

State Fair of Texas
08.2023 - 09.2023

Lead Trainer, Engineer

Six Flags Over Texas
09.2021 - 08.2023

Team Lead

Chick-fil-A
08.2019 - 11.2021

High School Diploma -

Homeschool

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Marshall Stapp