Marshall Valencia
McIntosh,NM
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth, Meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Automotive Technician
Larry H. Miller Dodge
Albuquerque, NM
01.2024 - 07.2024
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Inspected vehicle engines and other components to identify potential issues.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Performed drive ability tests on vehicles after repairs were completed.
- Maintained a clean working environment at all times.
- Attended technical training courses when available to increase knowledge base.
- Kept detailed records of repairs, labor involved and parts used.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
- Conducted test drives before and after repair services.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Planned work procedures using charts, technical manuals and experience.
Automotive Technician
Goodyear Tire & Rubber
Avondale, AZ
07.2023 - 12.2023
- Performed, exercised, & grew my automotive skills on many makes, models, brands.
Sales Associate
AutoZone
Avondale, AZ
02.2023 - 07.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection
- Provided accurate information about products, prices and services.
- Delivery Driver
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained cleanliness of store environment including floors, windows, displays.
Automotive Technician
Larry H. Miller Dodge
Albuquerque, NM
09.2022 - 12.2022
- Enhanced automotive diagnostics, customer service skills, and took an apprenticeship.
Lube Service Technician
Larry H. Miller Dodge
Peoria, AZ
06.2022 - 09.2022
- Performed oil changes, tire rotations, filter replacements, and other basic maintenance services on vehicles.
- Inspected brake systems, steering mechanisms, wheel bearings, and other important parts to ensure proper functioning.
- Checked fluid levels of transmission, power-steering, brake and cooling systems.
- Rotated tires and checked brakes on vehicles.
Assistant Retail Sales Manager
Fireworks World
Moriarty, NM
05.2018 - 05.2022
- Worked Seasonally for 4years (2018-2022)
- Assisted in the development of retail store policies and procedures.
- Monitored store performance against budget goals and objectives.
- Supervised, trained and evaluated staff on customer service standards and sales techniques.
- Implemented merchandising plans to optimize product display and maximize visibility.
- Analyzed inventory levels to ensure sufficient stock for peak business periods.
- Developed marketing campaigns in order to attract new customers and retain existing ones.
- Trained staff to have extensive product knowledge and upselling skills.
Haunt Actor
McCalls Pumpkin Patch
Moriarty, NM
09.2018 - 11.2021
- Worked Seasonally for 4years (2018-2021)
- Interacted with guests in character while maintaining a safe environment.
- Performed scripted lines and improvisational acting.
- Collaborated with other departments such as makeup, sound and lighting technicians to ensure smooth operations.
- Attended weekly cast meetings to discuss new ideas or changes in the haunt's production.
Education
Associate of Science - Automotive Engineering
Universal Technical Institute
Avondale, AZ09-2022
High School Diploma -
Estancia Highschool
Estancia, NM05-2022
Skills
- Customer Service
- Issue Resolution
- Preventive Maintenance
- Estimating Work
- Electrical failure repairs
- Team Collaboration
- Sales Planning
- Sales operation
- Order Management
- Goals and performance
- Prospecting and telemarketing
Timeline
Automotive Technician
Larry H. Miller Dodge
01.2024 - 07.2024
Automotive Technician
Goodyear Tire & Rubber
07.2023 - 12.2023
Sales Associate
AutoZone
02.2023 - 07.2023
Automotive Technician
Larry H. Miller Dodge
09.2022 - 12.2022
Lube Service Technician
Larry H. Miller Dodge
06.2022 - 09.2022
Haunt Actor
McCalls Pumpkin Patch
09.2018 - 11.2021
Assistant Retail Sales Manager
Fireworks World
05.2018 - 05.2022
Associate of Science - Automotive Engineering
Universal Technical Institute
High School Diploma -
Estancia Highschool
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