Marshall Whalen
Sioux Falls,SD
Summary
Client-focused professional with training and expertise to help individuals with mental, emotional and substance abuse problems. Excels in group counseling, personalized support and crisis intervention.
Overview
4
4
years of professional experience
Work History
Chemical Dependency Counselor
South Dakota Department Of Corrections
Sioux Falls, SD
03.2023 - Current
- Conducted intake assessments to determine the best treatment plan for each client.
- Assisted clients in developing skills needed for successful recovery from addiction.
- Facilitated psychoeducational groups on topics such as relapse prevention, anger management, communication skills, and stress reduction techniques.
- Maintained accurate records of patient progress notes and treatment plans according to state regulations.
Economic Assistance Benefit Specialist
South Dakota Department of Social Services
Sioux Falls, SD
05.2022 - 03.2023
- Assisted clients in understanding their benefits and eligibility criteria by providing detailed information and support.
- Processed enrollment forms, changes in status forms, terminations and other benefit documents in a timely manner.
Family Service Specialist
South Dakota Department of Social Services
Brookings, SD, SD
08.2020 - 05.2022
- Investigated reports of child abuse/neglect.
- Made home visits to assess allegations.
- Provided direct services to children and families in an attempt to protect the child from further neglect or abuse.
- Utilized community resources to link individuals and families to services that would benefit their goals of reunification and child safety.
- Managed a caseload consisting of families from different cultural and economic backgrounds.
Education
Bachelor of Science - Sociology
South Dakota State University
Brookings, SD12-2017
Skills
- Interpersonal Skills
- Teamwork
- Conflict Resolution
- Empathy
- Client Advocacy
- Patient Intake and Assessment
- Treatment Planning
- Motivational Interviewing
- Community Resources
- Case Management
Affiliations
- Experience as a community support person/mentor for problem-solving courts.
- Actively involved in local recovery groups.
References
References available upon request.
Timeline
Chemical Dependency Counselor
South Dakota Department Of Corrections
03.2023 - Current
Economic Assistance Benefit Specialist
South Dakota Department of Social Services
05.2022 - 03.2023
Family Service Specialist
South Dakota Department of Social Services
08.2020 - 05.2022
Bachelor of Science - Sociology
South Dakota State University
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