Marshall Johnson

Monitored all purchase requisitions and handled adjustments with vendors.

• Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
• Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
• Verified delivery of correct materials amounts to production pallets at right time.
• Implemented policies to reduce cost and eliminate waste.
• Employed expert inventory management and oversight skills to formulate business metrics and meet corporate goals.
• Assessed areas of service concern and developed improvement plans.
• Recorded adjustments, pallet audits and tracked discrepancies
• Completed stock inventories to identify and address issues negatively impacting controls
• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances
• Adapted to shifting customer demands by strategically implementing and updating purchasing procedures
• Verified contents of inventory loads against Bills of Lading
• Maintained and organized inventory receipts and processed changes to reduce process lags
• Completed physical inventory counts each month
• Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels
• Performed data entry and completed proper paperwork
• Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment

• Created production forecasts and plans based on sales forecasts, historical usage and product trends.
• Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
• Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
• Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
• Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
• Handled day-to-day shipping and receiving overseeing more than 25 packages per day.
• Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
• Strengthened inventory processes to balance supply needs with budget and space limitations.
• Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Conducted future planning to obtain sufficient materials to accomplish mission.
• Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
• Integrated warehouse operations with existing and new business processes.
• Collaborated with manufacturing and supply chain management.
• Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
• Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
• Reduced worker accidents by implementing improved safety standards and monitoring procedures.
• Created and enforced detailed organization processes to increase quality and service standards.
• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances
• Verified contents of inventory loads against Bills of Lading
• Maintained and organized inventory receipts and processed changes to reduce process lags
• Completed physical inventory counts each month
• Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels
• Performed data entry and completed proper paperwork
• Managed inventory team to achieve optimal productivity and inventory control
• Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions
• Coordinated, collected and maintained vendor and organizational records

• Memorized scripts to achieve easy conversational flow in interactions with potential customers.
• Developed and maintained working knowledge of products and services to deliver timely, accurate information.
• Trained and coached new representatives regarding daily duties through shadowing, reverse shadowing and role-playing.
• Performed work in compliance with established regulations, policies and standard operating procedures.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Handled over 100 calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.

• Increased team efficiency by communicating frequently with coworkers about traffic and weather conditions.
• Collected and documented voter opinions on several local, regional and national topics.
• Loaded and unloaded boxes and pallets of merchandise weighing as much as 30 pounds.
• Managed on-site evaluations, internal audits and customer surveys
• Developed team communications and information for meetings

• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
• Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
• Conducted research to address shipping errors and packaging mistakes.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
• Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
• Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
• Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Expedited resolutions of shipping errors and packaging mistakes.
• Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
• Collaborated with manufacturing and supply chain management.
• Integrated warehouse operations with existing and new business processes.
• Diminished accidents 25% by identifying root causes for corrective action

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
• Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
• Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
• Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
• Rotated merchandise and displays to feature new products and promotions.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

• Inventoried warehouse stock on monthly, quarterly and annual basis.
• Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
• Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
• Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
• Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Strengthened inventory processes to balance supply needs with budget and space limitations.
• Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
• Set up displays of merchandise to market new products to customers.
• Maintained neat and organized backroom to easily access merchandise and drive sales.
• Censor-tagged merchandise to help deter theft and maximize sales of merchandise.
• Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
• Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
• Integrated warehouse operations with existing and new business processes.
• Expedited resolutions of shipping errors and packaging mistakes.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
• Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
• Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
• Rotated merchandise and displays to feature new products and promotions.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

• Managed day-to-day business operations.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Improved records management systems for leases and contracts to boost renewals timeliness.
• Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
• Devised processes to boost long-term business success and increase profit levels.
• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Consulted with customers to assess needs and propose optimal solutions.
• Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
• Reconciled daily sales, returns and financial reports in QuickBooks.
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
• Directed successful operational turnaround, eliminating over $15,000 in debt.
• Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
• Discovered areas of improvement by generating quarterly operational and sales reports.
• Maintained up-to-date administrative records to monitor operational conditions.
• Created and monitored promotional approaches to increase sales and profit levels.
• Trained and motivated employees to perform daily business functions.
• Founded and managed Moving and Delivery business, growing revenue to $250,000 in first year.