Marshall Lewis II
Technical Sales Engineer
Atlanta,GA
Summary
Driven and motivated Technical Sales Engineer with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. I follow adhere to PLG (Product Led Growth) model which supports land and expand. Discover, try, buy and adopt! I Offer strong work ethic and track record of building loyal customer relationships.
Overview
23
23
years of professional experience
1
1
Certificate
Work History
(Owner) Network Security Consultant
THG, LLC
07.2022 - Current
- Managed engineering engagement risk by employing lab simulations to reduce initial outlay and prevent costly mistakes.
- Defense in depth discussions/ best practice recommendations
- Provided complete end-to-end firewall/IPS engineering and installation of route-based IP network solutions.
- Troubleshot complex multi-vendor network security issues.
- Created VPN infrastructure for 5k workers, allowing for secure remote connections.
- Provided detailed network diagrams, process flow charts and best practice procedural guidelines.
Security Sales Architect (Sales)
Cisco Systems
01.2020 - 05.2023
- Focused Enterprise Next Generation Firewall Hyper specialist for southeast region
- Exceeded plan goal by 130% 2022
- GES Security Top Win awarded 2022- 8M
- GES Train the Trainers recognition award 2022
- Support regional sellers and partners with network security opportunities
- Led firewall refresh and customer/partner campaigns: Firewall TestDrive, Train the Trainer, Next Generation Firewall Roadshows
- Evangelize security solutions adoption and enable wider Cisco TSA and Account teams in region
- Network design support from edge to cloud
- Deep product knowledge and solutions knowledge: Secure Firewall product positioning, differentiation across security product portfolio, operational characteristics, integration of multiple cross domain platforms, security information and event management (SIEM) solutions, application security testing tools, endpoint detection and response (EDR), and vulnerability management tools.
- Create content, demos and lab support for delivering customer training workshops/POV events
- Competitive understanding of products such as Zscaler, Palo Alto Networks, Fortinet, VMware, and able to articulate differentiators
- Close working relationship with platform product teams for prioritizing and influencing new features and capabilities to meet growing customer demands and needs.
- Assisted in developing Secure Firewall product dCloud training materials.
- Educate/support customer and partner led firewall migrations from legacy ASA firewalls and competitor firewalls to current NGFW platforms
- Internal product Field Tester of beta Secure Firewall hardware and software
- Snort version 2/3 proficiency
- Experience working with cloud platforms
- Experience selling SaaS/PaaS/SASE/security portfolio offerings
Network Consulting Engineer
SourceFire Acquired By Cisco Systems
08.2013 - 01.2020
- Perform on-site and remote security consulting including network mapping, information security policy review and development, best practices, vulnerability assessments and recommendation, customized technical security documentation and IDS/IPS hardware deployment
- Provided advanced network level services to eight of Cisco’s largest enterprise CX accounts
- Increased software feature adoption which led to increased sale
- Provide knowledge transfer to customers during and post deployment
- Provided leadership, direction, and oversight for TAC/HTTS engineers, partnering with them to provide timely resolution to SEV 1 and SEV 2 cases
- Familiarity troubleshooting/understanding LAN/WAN environments/protocols, Active Directory, DNS, multiple OS platforms, cloud-based security products
Security Services Manager
IBM Internet Security Systems
05.2011 - 08.2013
- Managed 25 multi-million dollar client accounts
- Delivered NetSec status reports to C Suite executives
- Assigned to large complex, high visibility, strategic, and tactically important, named accounts (State of Georgia)
- Work with customer to understand issues, requirements and responds to requests for new services (RFS's) to grow business
- Ensure quality of service and manage cost of delivery by looking at better ways to provide service in cost efficient manner
- Monitor, manage, and report SLA performance and report attainment
Specialized Platform Engineer
IBM Internet Security Systems
06.2008 - 05.2011
- Dedicated security firewall focal supporting large SO (Strategic Outsource) clients, supported all network security related issues, such as complex troubleshooting, configuration, recommended security policy compliance, data confidentiality issues, monitoring and responding to emerging threats
- Worked directly with various technical teams within IBM and security vendor personnel to provide information security support during events impacting enterprise services
- Oversaw and provided monthly vulnerability reports and briefings to C-Suite executives
- Conducted disaster recovery drills, in addition to penetration testing
Global Operations Manager
IBM Internet Security Systems
09.2007 - 06.2008
- Managed Global Security Operations Center comprised of 40+ professional network security engineers, both Threat Analyst (IDS/IPS) and Device Management Engineers (Firewall).
- Hired and led Security Operations Center personnel which included providing performance reviews, real-time feedback, and assisting in career planning and promotion opportunities Identified problematic trends and took proactive steps to mitigate impact to clients
Senior Network Security Analyst
Internet Security Systems
11.2005 - 09.2007
- Served as the focal point for security infrastructure management services to ISS Managed Security Services (MSS) customers requiring advanced troubleshooting and extensive knowledge of major computer operating systems (Unix, Linux, Windows, Checkpoint IPSO, Cisco IOS) Perform real-time monitoring and analysis of IDS/IPS consoles via ISS Real Secure Perform full investigation of outages, connectivity problems, and policy related issues Provided second and third tier support in monitoring and management of customer network security devices
- Perform review and audit of customer Security Policies; applies security updates; and perform maintenance to managed applications/platforms when applicable.
Information Security Analyst
Mellon Financial Corporation
06.2003 - 11.2005
- Researched, developed and implemented Mellon corporate standard document for VoIP implementation within Mellon environment and it’s wholly owned subsidiaries directly connected to Onenet (Internal network)
- Assisted in re-architecture design of parts of enterprise NIDS including (3) corporate acquisitions, in addition to physical implementation
- Provided technical security consulting to various business units which included; placement of network intrusion detection systems (e.g, Snort and ISS RealSecure)
- Quarterly internal penetration testing, Conducting vulnerability/threat analysis and prepare security assessments and status reports
Consolidated Help Desk Manager
Mellon Financial Corporation
11.2002 - 06.2003
- Responsible for second level problem analysis and resolution for network administration troubles by utilizing diagnostic and reporting software tools
- Mentored new team members, and provide shift lead guidance
- Developed procedures, training plans, step by step how to (Triage) documentation used by co-workers
Network Operations Engineer
Mellon Financial Corporation
11.2000 - 11.2002
- Provided second level support for distributed systems and networking issues
- Proactively detected network failures or network service degradation and perform first level analysis, and remote diagnostics necessary to fix or qualify problem for escalation to management, and or senior system engineers
Education
Bachelor of Science - Computer And Information Sciences
Robert Morris University
Coraopolis, PA05.2009
Skills
- Cisco Security portfolio
- Cisco Secure Firewall/Firepower/FMC/FTD
- SNORT
- Secure Endpoint/AMP
- Secure X
- XDR
- Sourcefire
- Palo Alto Strata
- Fortinet
- Juniper
- Zero Trust Network Access
- SASE
- Linux
- Splunk
- Solution Optimization
- Developing & Selling Technical Solutions
- Network Security Best Practices and Methodologies
- 8021X Expertise
- Network Troubleshooting
- Test Drives Product Demo
- Excellent Presentation Skills
- IPS/IDS Tuning
- IaaS/PaaS/SaaS/FWaaS/SDWAN
Accomplishments
- Publications: Essential Firepower: Your best practice guide to configuring Cisco's Next Generation Firewall (Technical Reviewer)
Certification
CISSP BootCamp 2022
SFCE v4.10
SFCE v5.2
SFCP + AMP v5.2
Network + (In progress)
AWS Certified Cloud Practitioner (CLF-C01) (In-progress)
CCNP - expired
Affiliations
InfraGard Atlanta Chapter Member# 10065524
Health Resources & Services Administration (HRSA) (Volunteer)
Timeline
(Owner) Network Security Consultant
THG, LLC
07.2022 - Current
Security Sales Architect (Sales)
Cisco Systems
01.2020 - 05.2023
Network Consulting Engineer
SourceFire Acquired By Cisco Systems
08.2013 - 01.2020
Security Services Manager
IBM Internet Security Systems
05.2011 - 08.2013
Specialized Platform Engineer
IBM Internet Security Systems
06.2008 - 05.2011
Global Operations Manager
IBM Internet Security Systems
09.2007 - 06.2008
Senior Network Security Analyst
Internet Security Systems
11.2005 - 09.2007
Information Security Analyst
Mellon Financial Corporation
06.2003 - 11.2005
Consolidated Help Desk Manager
Mellon Financial Corporation
11.2002 - 06.2003
Network Operations Engineer
Mellon Financial Corporation
11.2000 - 11.2002
Bachelor of Science - Computer And Information Sciences
Robert Morris University