Tiffany Rose
Walls,MS
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Confident leader and team supervisor with background in materials movement. Reliable in enforcing strong safety measures and expertly allocating assignments to meet demand. Detail-oriented in inspecting for defects, operational problems and quality issues.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Outbound Operations Supervisor
O'Reilly Auto Parts
Horn Lake, MS
02.2024 - Current
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Implemented new processes and procedures that improved operational efficiency by 25%.
- Monitored employee performance on a daily basis to ensure adherence to quality standards.
- Provided coaching and feedback to employees in order to improve their productivity and job satisfaction levels.
- Developed and managed a team of 15-55 outbound operations employees to ensure daily objectives were met.
Manager (Complex Coach)
Walmart
Southaven, MS
06.2022 - 02.2024
- Improved profitability by executing daily, weekly and monthly floor plan changes.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
Industrial Engineer Supervisor
UPS
Stafford, TX
07.2019 - 12.2020
- Supervised and motivated engineering team members to surpass timeline and quality targets.
- Maintained high standard of work quality by monitoring team performance and proactively correcting identified deficiencies.
- Coordinated projects at different stages with simultaneous deadlines and fast-paced schedules.
- Leveraged software programs to prepare technical specifications and user documentation and track progress and results.
- Conceptualized and developed solutions using simulations or modeling to support expansions and change.
- Developed ballpark estimates and monitored operating budget of several multi-year projects in various functional areas.
Supervisor
UPS
Stafford, TX
11.2018 - 07.2019
- Resolved customer complaints and adjusted policies to meet changing needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Complied with company policies, objectives and communication goals.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Managed Inbound Operations
Manager of Operations
Walmart Supercenter
Columbus, MS
12.2016 - 08.2018
- Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Oversaw financial management, budget management, accounting and payroll activities.
Education
Bachelor of Science - Accounting
Mississippi Valley State University
05.2014
High School Diploma -
Clarksdale High School
05.2009
Skills
- Team collaborating
- Decision-making
- Critical thinking
- Active listening
- Computer skills
- Multitasking
- Quality assurance controls
Certification
PLE Certifications o Electric Pallet Jack o Sitting Forklift o Walking Stacker o Scissor Lift
Kronos, Voicelink, LMK, AS400, Red Praire
Timeline
Outbound Operations Supervisor
O'Reilly Auto Parts
02.2024 - Current
Manager (Complex Coach)
Walmart
06.2022 - 02.2024
Industrial Engineer Supervisor
UPS
07.2019 - 12.2020
Supervisor
UPS
11.2018 - 07.2019
Manager of Operations
Walmart Supercenter
12.2016 - 08.2018
Bachelor of Science - Accounting
Mississippi Valley State University
High School Diploma -
Clarksdale High School
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