Amairani Suarez
Grand Prairie,TX
Summary
Results-driven Outbound Operations Supervisor with a strong focus on operational efficiency, order fulfillment, and team leadership. Proven ability to analyze performance metrics and implement process improvements to enhance workflow.
Overview
7
7
years of professional experience
Work History
Outbound Operations Supervisor
YITA LLC
02.2022 - Current
- Supervised daily outbound operations to ensure timely order fulfillment and customer satisfaction.
- Developed and implemented process improvements to enhance workflow efficiency in shipping logistics.
- Coordinated with cross-functional teams to streamline communication between departments, reducing delays.
- Trained and mentored staff on best practices for operational procedures and safety compliance.
- Analyzed performance metrics to identify areas of improvement within outbound processes.
- Managed inventory control systems, ensuring accuracy in stock levels and order processing.
- Oversaw scheduling and resource allocation for outbound shipments, optimizing workforce productivity.
- Ensured accurate inventory management by conducting regular audits and implementing corrective actions to resolve discrepancies.
- Reduced order processing times through close monitoring of staff performance and providing constructive feedback for improvement.
Shipping Clerk
Frito Lay
06.2021 - 09.2022
- Coordinated shipping schedules to ensure timely delivery of goods.
- Processed shipping documentation and maintained accurate records.
- Managed inventory levels to optimize warehouse space and reduce delays.
- Trained new staff on shipping procedures and safety regulations.
- Implemented process improvements resulting in reduced shipping errors.
Bilingual CSR
DSV Solutions
03.2019 - 08.2021
- Managed high-volume calls while maintaining professionalism and efficiency in handling complex issues.
- Coordinated with logistics department to expedite shipping for urgent customer orders.
- Communicating with customers via phone,email, and in person.
- Processing orders and invoices
- Resolving discrepancies
- Tracking orders status and providing updates
- Assisting with shipping and receiving
- Coordinate daily shipments with logistics companies
Education
High School Diploma -
Richardson High School
Richardson, TX05-2011
Skills
- Warehouse operations
- Operational efficiency
- Shipping procedures
- Order fulfillment
- Shipping and receiving
- Workload prioritization
- Teamwork
- Customer service
- Multitasking
- Organizational skills
- Team collaboration
- Team leadership
Languages
Spanish
Full Professional
English
Timeline
Outbound Operations Supervisor
YITA LLC
02.2022 - Current
Shipping Clerk
Frito Lay
06.2021 - 09.2022
Bilingual CSR
DSV Solutions
03.2019 - 08.2021
High School Diploma -
Richardson High School