Melvin Robinson
Wilmington,DE
Summary
Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals.
Overview
10
10
years of professional experience
Work History
Outbound Operations Supervisor
Thomas Scientific
09.2019 - Current
- Implemented process improvements that resulted in better space utilization within the warehouse facility, allowing for more efficient storage of products awaiting shipment or restocking activities.
- Improved warehouse efficiency by streamlining outbound processes and implementing effective scheduling strategies.
- Assisted in the development and execution of contingency plans for unexpected events, such as equipment breakdowns or labor shortages, ensuring minimal disruption to outbound operations.
- Increased customer satisfaction with timely product deliveries by maintaining open communication between the warehouse team, carriers, and customers.
- Enhanced overall team performance by recognizing individual achievements and promoting a culture of continuous improvement within the workplace.
- Participated in regular meetings with senior management to discuss departmental progress, share insights on operational challenges, and propose solutions for continued growth and improvement.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and conducting routine inspections of equipment and work areas.
- Collaborated with other departments to ensure seamless integration of inbound and outbound operations, resulting in improved overall workflow efficiency.
- Contributed to the successful achievement of company-wide goals by supporting cross-functional initiatives aimed at boosting efficiency, driving innovation, and enhancing customer satisfaction.
- Managed employee relations effectively through open communication channels, conflict resolution strategies, and fair disciplinary actions when necessary.
- Led by example in maintaining a high standard of professionalism among warehouse staff, fostering a positive work environment conducive to productivity and collaboration.
Merchandise Processor
Sears Hometown & Outlet Stores Inc.
04.2014 - 09.2019
- Collaborated with team members to process high volumes of merchandise during peak seasons, ensuring timely delivery to customers.
- Picked orders, packed boxes and prepared shipments.
- Ensured compliance with safety regulations during all aspects of the merchandise processing workflow, promoting a secure work environment for all employees.
- Inspected items to check quality and accuracy against specifications.
- Tagged newly arrived merchandise with warehouse identification stickers and moved to correct storage locations.
- Contributed to achieving sales targets by ensuring prompt processing of in-demand merchandise items.
- Optimized storage space utilization with effective reorganization and consolidation strategies for processed merchandise.
- Established clear communication channels among team members for seamless collaboration during high-pressure situations such as holiday rushes or promotional events.
- Contributed to continuous improvement initiatives by providing actionable feedback and suggestions for streamlining the merchandise processing procedures.
- Maintained cleanliness and organization throughout the warehouse facility, creating an efficient workspace conducive to optimal productivity.
Education
High School Diploma -
Brandywine High School
Wilmington, DE06.1999
Skills
- Warehouse Operations
- Operational Efficiency
- Shipping procedures
- Order Fulfillment
- Shipping and receiving
- Decision-making capabilities
- Workload prioritization
- Staff Training and Development
- Warehouse operations knowledge
- Team Leadership
- Decision-Making
Timeline
Outbound Operations Supervisor
Thomas Scientific
09.2019 - Current
Merchandise Processor
Sears Hometown & Outlet Stores Inc.
04.2014 - 09.2019
High School Diploma -
Brandywine High School
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