Marsheela Stinson
Joliet,Illinois
Summary
Knowledgeable and efficient professional with extensive experience in financial industry. Prepares detailed client financial information to meet strict government and state regulations. Possesses comprehensive knowledge of conventional and government loan programs to fulfill customer needs.
Overview
12
12
years of professional experience
Work History
Loan Processor III
Loandepot
06.2017 - Current
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Manage a pipeline of 40+ loans
- Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
- Handle FHA, VA, USDA, Conventional and 203K loans
Loan Opener
NuMark Credit Union
08.2015 - 06.2017
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Collaborated with other departments to promptly process loan applications.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Loan Officer Assistant
Wells Fargo
05.2012 - 08.2015
- Answered inquiries and provided superior customer service to clients.
- Communicated with customers daily to request information and complete paperwork.
- Prepared professional business correspondence on behalf of loan officer to obtain information and facilitate processing steps.
- Cultivated productive relationships with clients, realtors, and title/escrow officers to increase profits and expand customer base.
Education
Master of Public Administration - Public Labor Relations
University of Illinois
05.2012
Bachelor of Arts - Political Science And Government
Eastern Illinois University
12.2009
Skills
- Loan Modification
- Risk Management
- Federal Statutes
- Bank Secrecy Act
- Data Entry
- Information Verification
- Application Preparation
- Processing Procedures
- Microsoft Office
- Knowledge of VA Loan Process
- Fraud Prevention and Detection
- Appraisals
Timeline
Loan Processor III
Loandepot
06.2017 - Current
Loan Opener
NuMark Credit Union
08.2015 - 06.2017
Loan Officer Assistant
Wells Fargo
05.2012 - 08.2015
Master of Public Administration - Public Labor Relations
University of Illinois
Bachelor of Arts - Political Science And Government
Eastern Illinois University