Marshell Helmick
Glen Burnie,MD
Summary
As a Fiscal Clerk I am very dependable in performing accounting functions in court operations, responsible for reviewing and verifying the work of cashiers and for recording,processing,maintaining and reconciling financial transactions to include, but not limited to, deferred payments,bond forfeitures, bad checks, revenue refunds and CD or transcripts request. Work is performed under moderate supervision.
Overview
29
29
years of professional experience
Work History
Fiscal Clerk
Maryland Judiciary
Annapolis, MD
05.2024 - Current
- Created invoices and tracked payments from customers.
- Assisted with development of new accounting systems and software programs when needed.
- Resolved customer inquiries regarding billing issues or payment disputes.
- Maintained accurate financial records and documents for the organization.
Revenue Examiner III
Comptroller of Maryland
Annapolis, MD
12.2019 - 04.2024
- Collected taxes, monitored payment plans and imposed deadlines on delinquent taxpayers.
- Set up and monitored payment plans and processed payments.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed high-volume of inbound and outbound customer calls.
Customer Service Representative
Annapolis Propane and Fuels
Annapolis, MD
07.2016 - 08.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Educated customers on special pricing opportunities and company offerings.
Office Bookkeeper
Shoppers Food
New Carrollton, MD
02.1995 - 10.2013
- Performed weekly payroll and coordinated record keeping.
- Processed customer purchases and returns via cash and credit card.
- Worked closely with front-end staff to assist customers.
- Counted cash at end of shift and prepared bank deposits.
- Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
Education
High School Diploma -
Northwestern High School
Hyattsville, MD06.1994
Skills
- Multitasking
- Accounts Payable
- Invoice Processing
- GAAP principles
- Problem-solving aptitude
- Organizational Skills
- Team Collaboration
- Record Reconciliation
Timeline
Fiscal Clerk
Maryland Judiciary
05.2024 - Current
Revenue Examiner III
Comptroller of Maryland
12.2019 - 04.2024
Customer Service Representative
Annapolis Propane and Fuels
07.2016 - 08.2018
Office Bookkeeper
Shoppers Food
02.1995 - 10.2013
High School Diploma -
Northwestern High School
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