Marshema Williams
Dedicated Certified Pharmacy Technician and Certified Surgical Technologist with 20 years of experience across hospital, retail pharmacy, and surgical environments. Skilled in medication preparation, inventory management, sterile compounding, and patient service, contributing to efficient pharmacy operations and medication safety.
Diligent [Desired Position] with strong foundation in pharmaceutical practices and patient care. Successfully managed medication dispensing and inventory control, ensuring accuracy and compliance. Demonstrated proficiency in medication preparation and pharmacy software, contributing to team efficiency and patient satisfaction.
Experienced with medication dispensing, patient communication, and inventory management. Utilizes pharmaceutical software and compounding techniques to maintain high standards of care. Knowledge of regulatory compliance and quality assurance ensures safe and effective pharmacy operations.
Work History
Certified Surgical Technologist, Labor & Delivery
2 Years 9 Months- Provided surgical technology support in Labor & Delivery, prepared equipment and supplies, and supported safe, efficient procedures within the multidisciplinary healthcare team.
- Anticipated surgeon needs and passed instruments efficiently to support smooth procedure flow.
- Maintained strict aseptic technique during counts, draping, and intraoperative support to protect patient safety.
- Prepared operating rooms with sterile instruments, supplies, and equipment for complex surgical procedures.
- Monitored surgical field readiness, organizing supplies and equipment for rapid case turnover.
Certified Pharmacy Technician
1 Year 6 Months- Assist pharmacists with medication preparation and pharmacy operations in a hospital setting.
- Fill floor-stock medications from MedCarousel for delivery to AcuDose automated dispensing machines.
- Maintain inventory by manually counting medications and entering accurate data into ConnectEd.
- Restock credited inventory into MedCarousel and replenish the medication robot using daily Safecor orders.
- Inspect, expire, and refill crash carts and emergency boxes to support patient and physician needs.
- Compound antibiotics in a clean room using sterile gowning and established safety procedures.
- Prepackage bulk medications into unit doses using unit-dose and overwrap equipment.
- Prepared sterile and nonsterile medications following USP standards and pharmacy safety protocols.
- Verified prescriptions, doses, and labels for accuracy before dispensing medications.
Senior Certified Pharmacy Technician
9 Years 3 Months- Maintain and update patient medication profiles and support prescription processing.
- Dispense medications and compound powder-form medications into liquid preparations according to pharmacy procedures.
- Process insurance authorizations, claims, refills, and claim-dispute resolution.
- Request physician orders and prescription refills and communicate with patients and healthcare providers.
- Receive, unpack, store, and rotate medication inventory while removing outdated products.
- Inspect medication storage areas and maintain required inspection records.
- Coordinate daily workflow, schedules, and opening/closing duties for pharmacy technicians.
- Train and assist junior pharmacy technicians while maintaining strong customer service and teamwork.
- Trained pharmacy technicians on dispensing procedures, HIPAA compliance, and customer service standards.
- Supervised prescription processing workflows to maintain accuracy and timely patient service.
- Resolved third-party claim rejections and insurance billing issues using pharmacy systems.
- Coordinated inventory replenishment, controlled stock rotation, and removed expired medications.
Surgical Technology Instructor
3 Years- Instructed students in surgical technology, operating-room protocols, and professional practices.
- Developed and coordinated clinical rotation opportunities and provided constructive performance feedback.
- Adapted instruction for diverse learners and supported hands-on clinical training.
Education
Associate of Applied Science - Surgical Technology Certificate
Skills
Certification
Pharmacy Technician Certification — State of Georgia | Expires August 2028, Certified Surgical Technologist (CST) — National Certification | Expires 2027, BLS 2027