Marsia Hale
Antioch,TN
Summary
Versatile and results-driven professional with extensive experience in transportation and installation, notably with Stell Group, Inc. Excelled in safety management and equipment operation, achieving significant improvements in efficiency and customer satisfaction. Demonstrated exceptional mechanical aptitude and problem-solving skills, ensuring project completion within budget constraints. Renowned for a commitment to safety and excellence in customer service.
Experienced with managing and overseeing facility maintenance operations. Utilizes skills in preventive maintenance and troubleshooting to ensure equipment reliability and operational efficiency. Track record of leading maintenance teams and implementing effective maintenance strategies.
Building maintenance professional with strong focus on team collaboration and results. Skilled in overseeing repairs, preventive maintenance, and safety compliance. Known for reliability and adaptability to changing needs. Adept at problem-solving, managing schedules, and ensuring high standards in all tasks.
Professional installer with robust experience in equipment installation and maintenance, ensuring high-quality results and efficiency. Strong team collaborator, adaptable to changing needs, and reliable in all situations. Skilled in troubleshooting, technical adjustments, and customer service, with focus on safety and precision. Known for results-driven approach and effective problem-solving abilities.
Knowledgeable Installer offering 10 years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems.
Overview
23
23
years of professional experience
Work History
Driver, Installer, Manager
Stell Group, Inc.
03.2015 - Current
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Laid out materials and system components to prepare for installation.
- Installed complete systems at new residential and business construction sites.
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Operated tools, equipment, and machinery according to safety standards.
- Completed projects within budget constraints through careful planning and resource management.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
Driver, Delivery
Alley Crawford Steel
09.2013 - 03.2015
- Followed all relevant traffic laws and safety regulations.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Reduced delivery times with careful planning and route optimization.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
Delivery Driver, Installer, Sales
Lowe’s
11.2010 - 08.2013
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Filled out load paperwork and DOT-mandated log books.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Operated tools, equipment, and machinery according to safety standards.
- Operated light trucks to deliver loads as far as 600 miles from home location.
Truck Driving, Delivery, Sales
Tree of Life
07.2006 - 11.2010
- Improved communication within the team, utilizing two-way radios for updates on job site conditions and potential obstacles.
- Optimized payload capacity utilization through careful loading techniques, maximizing each haul''s efficiency without compromising safety.
- Increased efficiency by operating rock truck in various weather conditions and terrains.
- Minimized downtime due to equipment issues by promptly reporting malfunctions and assisting with repairs when needed.
- Removed and unloaded packages from trucks for customer deliveries, using extreme care to avoid damage to goods.
Truck Driving
Central Refrigeration
02.2002 - 06.2006
- Continually updated knowledge on emerging industry trends, technology advancements, and regulatory changes affecting international truck driving operations.
- Participated in regular safety meetings, staying current on industry best practices for off-road truck driving.
- Supported company initiatives by volunteering for special projects or assignments that required additional truck driving expertise.
- Reduced loading times for shipments with effective clamp truck driving and proper placement of pallets.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Promoted a culture of safety within the organization by consistently following company guidelines and industry best practices for long haul truck driving operations.
- Trained [Number] new drivers in driving garbage trucks and operating garbage sorting equipment.
- Participated in ongoing training opportunities to stay current on industry best practices, safety regulations, and emerging technologies related to truck driving.
Education
Truck Driving Academy School
Central Refrigeration, INC CDL School
Medina, NY06-2002
High School Diploma -
Future Comments
Chicago, IL05-2002
Skills
- Safety Management
- Transportation
- Equipment Operation
- Commercial driving
- Heavy Lifting
Loading and unloading
- CDL License
- Preventive Maintenance
- Work Order Management
- Equipment Troubleshooting
- Mechanical Aptitude
- Hand and Power Tool Operation
References
- Gilbert Russ, 615-405-7231
- Lavette Penn, 423-505-0928
- Jaami Raheem, 773-993-5010
- Jamall Hatchett, 312-371-8831
Timeline
Driver, Installer, Manager
Stell Group, Inc.
03.2015 - Current
Driver, Delivery
Alley Crawford Steel
09.2013 - 03.2015
Delivery Driver, Installer, Sales
Lowe’s
11.2010 - 08.2013
Truck Driving, Delivery, Sales
Tree of Life
07.2006 - 11.2010
Truck Driving
Central Refrigeration
02.2002 - 06.2006
Truck Driving Academy School
Central Refrigeration, INC CDL School
High School Diploma -
Future Comments
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