Kimberly Matthews
Titusville,FL
Summary
Results-driven Package Handler skilled in safety compliance and logistics coordination. Ensures efficient package sorting and loading while maintaining a clean workspace. Experienced Cashier Team Lead with a focus on team supervision and customer service, enhancing satisfaction through effective training and operational management.
Overview
15
15
years of professional experience
Work History
Package Handler
UPS
Jacksonville, Florida
01.2021 - Current
- Loaded and unloaded delivery trucks with precision and care.
- Assisted in loading delivery trucks with prepared packages.
- Sorted packages by size and destination for efficient distribution.
- Maintained a clean and organized workspace to ensure safety.
- Maintained a clean work environment by removing debris from the loading dock area.
- Followed safety protocols to minimize workplace hazards.
- Reported any lost or damaged items to supervisors immediately upon discovery.
Cashier Team Lead
River road mart
Hilliard, Florida
07.2011 - Current
- Supervised cashier team to ensure efficient customer service.
- Trained new cashiers on company policies and customer interactions to enhance team performance.
- Managed cash handling procedures and maintained register accuracy.
- Coordinated shift schedules to optimize staff coverage during peak hours, ensuring efficient service.
- Resolved customer complaints to improve satisfaction and foster repeat business.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Responded to customer inquiries to provide accurate store information and provided store information.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
Education
High School Diploma -
Swansea High School
Swansea, SC06-1995
Skills
- Sorting packagesLoading and unloadingSafety complianceInventory managementTeam supervisionLogistics coordinationCustomer serviceFlexible work approachWarehouse safety
- Loading and unloading
- Logistics coordination
- Flexible work approach
- Warehouse safety
- Safety compliance
- Team supervision
- Customer service
- Cash handling
Timeline
Package Handler
UPS
01.2021 - Current
Cashier Team Lead
River road mart
07.2011 - Current
High School Diploma -
Swansea High School