Marta Alonzo
Indiantown,FL
Summary
Dynamic leader with a proven track record at Chipotle, excelling in team management and exceptional communication. Expert in service recovery and sanitation, I spearheaded initiatives that enhanced customer satisfaction and compliance with health standards. Skilled in food preparation and multitasking, I fostered a culture of continuous improvement, significantly contributing to the team's growth and efficiency. I am also servsafe certified.
Overview
1
1
year of professional experience
Work History
Service Leader
Chipotle
10.2023 - Current
- Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
- Mentored junior team members in best practices for excellent customer service delivery, cultivating a culture of continuous improvement and growth.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
High School Diploma -
South Fork High School
Stuart, FL05-2024
Skills
- Team management
- Exceptional communication
- Service recovery
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Kitchen organization
Languages
Spanish
Native or Bilingual
Timeline
Service Leader
Chipotle
10.2023 - Current
High School Diploma -
South Fork High School
Similar Profiles
Cam CookCam Cook
Culinary Worker at ChipotleCulinary Worker at Chipotle
Selene VargasSelene Vargas
Crew Member at ChipotleCrew Member at Chipotle
Reginald JonesReginald Jones
Crew Member at ChipotleCrew Member at Chipotle
Osvaldo CortesOsvaldo Cortes
Crew Member at ChipotleCrew Member at Chipotle
Burgess L. DuaneBurgess L. Duane
Listing Specialist at Coldwell RealtyListing Specialist at Coldwell Realty