Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marta Kovalova

Miami,FL

Summary

Dynamic retail professional with a proven track record at Burlington, excelling in customer service and problem-solving. Recognized for enhancing the shopping experience and promoting safety as a Skate Guard at Pines Ice Arena. Adept at teamwork and collaboration, committed to creating enjoyable environments for customers while effectively managing challenges.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Burlington
07.2025 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Skate Guard

Pines Ice Arena
05.2023 - 08.2023


  • Promoted safety awareness among skaters through clear communication of rink rules and guidelines.
  • Carefully patrolled ice during hours of operation to monitor proper traffic flow and skaters' safety.
  • Assisted with ice rink marketing efforts, such as distributing promotional materials or participating in community events, to increase facility visibility and patronage.
  • Enhanced customer experience by ensuring a safe and enjoyable skating environment.

Education

No Degree - Business Administration

Miami Dade College
Miami, FL
03-2026

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration

Languages

English
Native or Bilingual
Russian
Native or Bilingual
Spanish
Elementary

Timeline

Retail Sales Associate

Burlington
07.2025 - Current

Skate Guard

Pines Ice Arena
05.2023 - 08.2023

No Degree - Business Administration

Miami Dade College

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