Marta Lopez
Oakland,CA
Summary
Hardworking Package Handler with more than Number years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities. Hardworking Type team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in Area of expertise.
Overview
6
6
years of professional experience
Work History
Nash Hotel
House Cleaning
2045 University Ave, Berkeley, CA 94704
01.2018 - 02.2021
- Improved response times for guests'' inquiries, ensuring swift resolution of their requests or concerns.
- Provided exceptional customer service to hotel guests by promptly addressing any issues that arose during their stay.
- Collaborated with other hotel staff members to ensure successful daily operations, leading to enhanced guest experiences.
- Handled emergency situations calmly and professionally, coordinating with relevant hotel staff to resolve issues swiftly and effectively.
- Worked closely with front desk staff to confirm guest reservations and provide assistance when needed, fostering teamwork across departments.
- Resolved customer issues and complaints promptly and politely, upholding satisfaction.
- Reviewed customer feedback to determine strategies for improving customer service.
Package Handler
Aperia Technologies
14715 Catalina St San Leandro CA, 94577
07.2022 - 07.2023
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
Warehouse Package Handler
FedEx
1 Sally Ride Way Oakland CA , United States
11.2023 - 12.2023
- Enhanced warehouse efficiency by streamlining package sorting and labeling processes.
- Reduced damaged goods by implementing proper handling techniques and providing training to team members.
- Contributed to achieving company safety goals through diligent adherence to safety protocols and guidelines.
Education
GED -
High School
Santiago Chimaltenango, GuatemalaSkills
- Material Handling
- Customer Service
- Package Scanning
- Sorting Packages
- Organizational Skills
- Stacking Pallets
- Heavy Lifting
- Warehouse Equipment
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Warehouse Package Handler
FedEx
11.2023 - 12.2023
Package Handler
Aperia Technologies
07.2022 - 07.2023
Nash Hotel
House Cleaning
01.2018 - 02.2021
GED -
High School