Marta Nochez
Los Angeles,CA
Summary
Seeking an engaging job opportunity that requires organization, precision, and customer satisfaction.
Dedicated worker with a decade of experience, delivering excellent client experiences to harbor loyalty and increase customer retention. Known for clear communication, efficiency, and organization. Equipped with an overwhelming motivation to continue learning new skills as well as applying learned skills in order to become a company asset. Looking to apply strong interpersonal skills to a front desk or administrative role.
Overview
10
10
years of professional experience
Work History
Sales Associate
Daiso California
04.2021 - Current
- Collaborated with team members to achieve sales goals and maintain store presentation standards.
- Used computer system to damage out broken items as well as control how much product to order per shipment.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Performed cash, card, and check transactions to complete customer purchases.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Monitored customers for signs of security concerns and escalated issues to management
Sales Associate
UNIQLO
11.2017 - 07.2021
- Managed and trained two separate departments simultaneously.
- In charge of confidential information regarding sales and promotions.
- Completed difficult tasks within a small timeframe
- Assisted and satisfied customers who were dissatisfied with the customer service of an associate.
- Participated in a social media ad campaign in order to promote merchandise
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Sales Associate
Bear Wear UCLA
04.2016 - 08.2017
- Maintained store inventory levels and organized merchandise displays for optimal presentation.
- Conducted regular stock checks to ensure availability of popular items and minimize shortages.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
University of California, Los Angeles
Los Angeles, CASkills
- Reliable and punctual
- Conflict resolution
- Sales expertise
- Meeting deadlines
- Persuasion techniques
- Verbal and written communication skills
- Friendly and outgoing
- Experience with computers and organization
- Using social media to draw a fanbase and engage with people to promote a service/media
- Digitally engage with people in a friendly but professional/courteous way
- Ability to create, manage, and maintain a social media platform in order to engage with an audience
- Ability to satisfy and retain customers to grow sales
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Daiso California
04.2021 - Current
Sales Associate
UNIQLO
11.2017 - 07.2021
Sales Associate
Bear Wear UCLA
04.2016 - 08.2017
University of California, Los Angeles