Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marta Pacheco

Haltom City,TX

Summary

Knowledgeable Desired Position with solid background in handling tasks efficiently and accurately. Demonstrated ability to manage various types of packages and materials, ensuring timely and safe delivery. Proven skills in problem-solving and attention to detail, consistently maintaining high standards in workflow processes.

Overview

5
5
years of professional experience

Work History

Package Handler

FedEx Express
08.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Restaurant Hostess

Gloria’s Latin Cuisine
07.2022 - 09.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Answered phone calls to take orders, give information and document reservations.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.

Cashier

Whataburger
03.2020 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

Amon Carter Riverside High School
Fort Worth, TX

Skills

  • Packaging
  • Package unloading
  • Warehouse Safety
  • Stacking Packages
  • Active Learning

Languages

Spanish
English

Timeline

Package Handler

FedEx Express
08.2023 - Current

Restaurant Hostess

Gloria’s Latin Cuisine
07.2022 - 09.2022

Cashier

Whataburger
03.2020 - 08.2022

Amon Carter Riverside High School

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Marta Pacheco