Summary
Overview
Work History
Education
Skills
Timeline
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Martavious Cabral

Lee's Summit,MO

Summary

Knowledgeable Universal Banker equipped to handle fast-paced banking work. Serves customers with expertise in business and personal banking. Highly proficient in handling teller work, setting up accounts and selling bank products.

Overview

3
3
years of professional experience

Work History

Universal Banker

NASB
Grandview, MO
11.2023 - Current
  • Processed deposits, withdrawals, loan payments and other financial transactions.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Balanced currency, coin and checks in cash drawers at ends of shifts and calculated daily transactions using computers or calculators.
  • Provided customer service to clients by answering questions, resolving complaints and processing transactions.

Guest Service Manager

Parking Management Company
Kansas City, MO
12.2021 - 11.2023
  • Oversaw the operation on a day-to-day basis of a 900 room hotel
  • Managed: payroll, revenue, schedules, budgets, as well as managed a staff of 20 plus people
  • Ran 900 person events planned beginning to end
  • Went over budget and revenue expectancy to determine labor and expenses for following month
  • Plan and conduct staff meeting to go over expectations
  • Acted as main point of contact in matters relating to client concerns and needs.
  • De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.

Armed Security Officer

Titan Security
Overland Park, KS
03.2021 - 12.2021
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Monitored premises and recorded activity in daily officer reports.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Verified photo IDs and tickets to allow guests passage.

Education

High School Diploma -

Seneca High School
Louisville, KY
06.2015

Skills

  • Customer Service Focused Always
  • Problem Solving
  • Staff Development/Training
  • Overcoming Objections
  • Persuasive Communication Expertise
  • Acquisition and Retention Strategies

Timeline

Universal Banker

NASB
11.2023 - Current

Guest Service Manager

Parking Management Company
12.2021 - 11.2023

Armed Security Officer

Titan Security
03.2021 - 12.2021

High School Diploma -

Seneca High School

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Martavious Cabral