Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

Marteena Morgan-McNeil

Bluegreen Vacations
Myrtle Beach,SC
1
Certification
9
years of professional experience

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Quality Assurance Specialist

8 Years 5 Months
Bluegreen Vacations | 03.2018 - Current
  • To ensure the documentation is prepared efficiently and accurately, review the documents with owners and ensure the product the company will deliver is the product that was presented properly to the buyers
  • Answer questions in a confident , competent manner; providing accurate information to owners.

Front Desk Clerk

1 Year
Sands Resorts | 03.2017 - 03.2018
  • Perform routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping
  • Book reservations for individuals, families and groups as required
  • Greet walk-in guests and guests with reservations when they arrive at the front desk,
  • Refer guests to local amenities and venue
  • Communicate guests’ requests and complaints to the appropriate department.

Customer Service Representative

1 Year
Circle K | 03.2017 - 03.2018
  • Process orders
  • Provide information regarding company products and services
  • Handle customer requests, questions and complaints
  • Assisted customers in person
  • Operated the cash drawer
  • Confirmed payments, refunds, etc.

Education

Bachelor's degree - Biology, Public Health Minor

Coastal Carolina University
  • Member of Phi Sigma Pi Honor Society
  • Member of Beta Beta Beta National Biological Honors Society
  • Dean's Honor List Fall 2019
  • Dean's Honor List Spring 2020
  • Dean's Honor List Fall 2020
  • Dean's Honor List Fall 2021
  • President’s Honor List Fall 2022

Certificate - Medical Claims And Billing

U.S. Career Institute | Fort Collins, CO | 04.2019

High School Diploma

Titchfield High School | Portland, Jamaica | 11.2014
  • Member of Titchfield High School Health Club
  • Member of Titchfield High School Science Club
  • Professional development completed in Business Studies.

Skills

Problem solving skills
Medical Records Management
Receptionist
Customer Service
Medical Billing
Clerical Experience
Data Collection and Entry
Laboratory Experience
Medical Scribe

Accomplishments

  • Published annotated genome for mycobacterium phage VioletZ. 2020. Mycobacterium phage VioletZ, complete genome. Accession No. MT897910.1 National Library of Medicine, National Center for Biotechnology Information.

Certification

  • Certified Medical Billing Specialist

Timeline

Quality Assurance Specialist

Bluegreen Vacations
03.2018 - CurrentRead More

Front Desk Clerk

Sands Resorts
03.2017 - 03.2018Read More

Customer Service Representative

Circle K
03.2017 - 03.2018Read More

Titchfield High School

High School Diploma
Read More

U.S. Career Institute

Certificate from Medical Claims And Billing
Read More

Coastal Carolina University

Bachelor's degree from Biology, Public Health Minor
Read More
Marteena Morgan-McNeil