To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Work History
Quality Assurance Specialist
8 Years 5 Months
Bluegreen Vacations | 03.2018 - Current
To ensure the documentation is prepared efficiently and accurately, review the documents with owners
and ensure the product the company will deliver is the product that was presented properly to the buyers
Answer questions in a confident , competent manner; providing accurate information to owners.
Front Desk Clerk
1 Year
Sands Resorts | 03.2017 - 03.2018
Perform routine clerical, secretarial and administrative work in answering telephones, receiving the
public, providing customer assistance, data processing, and record-keeping
Book reservations for individuals, families and groups as required
Greet walk-in guests and guests with reservations when they arrive at the front desk,
Refer guests to local amenities and venue
Communicate guests’ requests and complaints to the appropriate department.
Customer Service Representative
1 Year
Circle K | 03.2017 - 03.2018
Process orders
Provide information regarding company products and services
Handle customer requests, questions and complaints
Assisted customers in person
Operated the cash drawer
Confirmed payments, refunds, etc.
Education
Bachelor's degree - Biology, Public Health Minor
Coastal Carolina University
Member of Phi Sigma Pi Honor Society
Member of Beta Beta Beta National Biological Honors Society
Dean's Honor List Fall 2019
Dean's Honor List Spring 2020
Dean's Honor List Fall 2020
Dean's Honor List Fall 2021
President’s Honor List Fall 2022
Certificate - Medical Claims And Billing
U.S. Career Institute | Fort Collins, CO | 04.2019
High School Diploma
Titchfield High School | Portland, Jamaica | 11.2014
Member of Titchfield High School Health Club
Member of Titchfield High School Science Club
Professional development completed in Business Studies.
Skills
Problem solving skills
Medical Records Management
Receptionist
Customer Service
Medical Billing
Clerical Experience
Data Collection and Entry
Laboratory Experience
Medical Scribe
Accomplishments
Published annotated genome for mycobacterium phage VioletZ. 2020. Mycobacterium phage VioletZ, complete genome. Accession No. MT897910.1 National Library of Medicine, National Center for Biotechnology Information.
Certification
Certified Medical Billing Specialist
Timeline
Quality Assurance Specialist
Bluegreen Vacations
03.2018 - CurrentRead More
Front Desk Clerk
Sands Resorts
03.2017 - 03.2018Read More
Customer Service Representative
Circle K
03.2017 - 03.2018Read More
Titchfield High School
High School Diploma
Read More
U.S. Career Institute
Certificate from Medical Claims And Billing
Read More
Coastal Carolina University
Bachelor's degree from Biology, Public Health Minor
Quality Assurance Specialist at Homeless Outreach Program Integrated Care SystemQuality Assurance Specialist at Homeless Outreach Program Integrated Care System