Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Mar’Teesha Sebree

Guthrie,KY

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Key Holder

Dollar General
06.2021 - 01.2023
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.

Customer Service Representative

Tele Tech Team
03.2019 - 09.2020
  • Educated customers about billing, payment processing and support policies and procedures.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Tracked customer service cases and updated service software with customer information.
  • Investigated and resolved accounting, service and delivery concerns.

Machine Operator Helper

Jostens
08.2018 - 06.2020
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Used different machines and tools based on individual job requirements.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.

Shoe Department Lead

Shoe Department Encore
03.2018 - 08.2018
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Parks and Recreation Employee

Parks And Recreations
05.2017 - 02.2018
  • Kept athletic and games equipment and facilities organized and maintained.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Trained staff members on conducting events and following safety procedures.
  • Ordered and maintained all recreational equipment.

Education

Diploma -

Todd County Central High School
Elkton, KY
05.2013

Skills

  • Resource Allocation
  • Safety Enforcement
  • Resource Management
  • Cash Handling

Timeline

Key Holder

Dollar General
06.2021 - 01.2023

Customer Service Representative

Tele Tech Team
03.2019 - 09.2020

Machine Operator Helper

Jostens
08.2018 - 06.2020

Shoe Department Lead

Shoe Department Encore
03.2018 - 08.2018

Parks and Recreation Employee

Parks And Recreations
05.2017 - 02.2018

Diploma -

Todd County Central High School

Similar Profiles

CREATE PROFILE
Mar’Teesha Sebree