Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Martene Cronin-Lehn

Peru,IL

Summary

Dynamic professional with a proven track record at Target, excelling in customer service and sales expertise. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Skilled in retail operations and inventory management, consistently achieving sales targets while maintaining a friendly and organized store environment.

Overview

27
27
years of professional experience

Work History

Retail Sales Associate

Target
09.2017 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Procurement Specialist

LaFarge North American
05.2007 - 11.2009
  • Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
  • Managed a diverse portfolio of suppliers, ensuring timely delivery of goods and services at competitive prices.
  • Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.
  • Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
  • Oversaw inventory control, accounting, and supply reports.
  • Coordinated closely with finance teams to monitor budgets and cash flow implications related to procurement activities.
  • Identified and resolved supply chain issues to mitigate delays and production disruptions.

Senior Executive Administrative Assistant

JACK WAYLAND
08.1998 - 04.2004
  • Developed detailed meeting agendas, resulting in more productive discussions among team members and decisionmakers.
  • Streamlined office operations by implementing efficient administrative systems and processes.
  • Optimized office workflow by implementing document management systems that increased accessibility of important files and records for team members.
  • Improved operational efficiency by developing comprehensive reports and presentations for executive decisionmaking.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Filed paperwork and organized computer-based information.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.

Education

No Degree - General Studies

ILLINOIS VALLEY COMMUNITY COLLEGE
Oglesby, IL
12.1984

Associate of Arts - Tourism And Travel Management

WILMA BOYD SCHOOL OF TRAVEL
Pittsburgh, PA
05-1985

High School Diploma -

EARLVILLE HIGH SCHOOL
Earlville, IL
06-1983

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer engagement
  • Professional appearance
  • Retail store operations
  • Sales expertise
  • Reliability and punctuality
  • Friendly and outgoing

Accomplishments

  • Supervised team of 10 staff members.

Timeline

Retail Sales Associate

Target
09.2017 - Current

Procurement Specialist

LaFarge North American
05.2007 - 11.2009

Senior Executive Administrative Assistant

JACK WAYLAND
08.1998 - 04.2004

No Degree - General Studies

ILLINOIS VALLEY COMMUNITY COLLEGE

Associate of Arts - Tourism And Travel Management

WILMA BOYD SCHOOL OF TRAVEL

High School Diploma -

EARLVILLE HIGH SCHOOL

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