MARTESE EDWARDS
Waldorf,MD
Summary
Top-performing administrative professional with 20+ years of extensive experience in providing key office, administrative and operational support for military and civilian personnel to include General Officers/Flag Officers and Senior Executive Service (SES) members within the Federal Government. Highly skilled in redesigning and overseeing core processes to improve efficiency, resource utilization, accuracy, and timeliness. Demonstrated ability to coordinate across multiple functional areas, and liaise with multiple high-level organizations, departments, and supervisors to meet diverse strategic goals and requirements. Instrumental in streamlining and improving processes, enhancing productivity, and implementing solutions. Comprehensive background in the Intelligence Community (IC) and Department of Defense (DOD) organization. Technical proficiency in MS Office Suite, Internet Explorer, MS Windows, Data Entry, Adobe Acrobat, File Management, Excel, SharePoint, Communication & Meetings, Defense Travel System (DTS), Attendance and Production System Data (ATATPS), ETMS 2, Task Management Tool (TMT) and Correspondence and Task Management System (CATMS).
Overview
14
14
years of professional experience
Work History
Program Analyst/Policy Governance
Analytic Services Inc
Arlington, VA
01.2026 - 08.2026
- Assisted engine room operations for Organizational and Management Policy Directorate (O&MPD) Director of Administration and Management, Office of Secretary of War/Deputy Secretary of War.
- Prepared data and coordinated research to build briefing materials for Pentagon forums.
- Facilitated coordination across defense components to enhance decision support for Deputy's Management Action Group (DMAG) and Defense Executive Committee.
- Managed scheduling for senior leaders' meetings with Deputy Secretary of War regarding Major Defense Acquisition Program (MDAP) reviews.
- Created seating charts, name plates, and executive-level RSVP rosters for senior 3-star level and SES officials.
- Acted as primary liaison between engine room and defense private contractors' executive stakeholders.
- Average hours worked per week: 40.
Program Functional/Analyst
STRATEGIC INSIGHT
Arlington, VA
10.2023 - 02.2025
- Supported the government client in developing and updating Assistant Secretary of the Navy (ASN) RD&A DASN Air/Ground Front Office and Supply Chain processes and guidance for accountability across DON enterprise(s).
- Assisted the government client with strategic evaluation of sustainment and supply chain-related issue.
- Led the development of strategic plans for sustainment supply chain improvement initiatives.
- Assisted the government client in the coordination, collection, consolidation, and analysis of information contained in various databases and information collected during data calls for sustainment and supply chain.
- Assisted the government client in the coordination, collection, consolidation, and testing of sustainment and supply chain data to problem solve, validate, account for requirements, and support Financial Improvement and Audit Readiness (FIAR)
- Developed sustainment-training materials and standard of operating procedures (SOPs) for daily battle rhythm execution.
- Provided sustainment and supply chain management support, hands-on or remote training, and job aids as required.
- Worked with the government client to develop and maintain the website to support the DON.
- Served as a liaison for managing tasks associated with TMT and CATMS, prepared and reviewed templates, and oversaw Records Management, General Accountability Office, and Federal of Information Act taskings.
- Executed other duties as assigned.
- Average Hours Worked Per Week: 40
Executive Assistant
Itility, LLC
Arlington, VA
09.2022 - 09.2023
- Directly supported the Chief Information Officer (CIO) and DCS G-6 Front Office to include over 20 active-duty military personnel with the successful coordination and management of complex administrative and clerical duties, executive level communications and actions to support DCS G-6 priorities.
- Handled and prepared a high volume of email correspondence and extensive daily calendar management ensuring appropriate preparation for daily activities – schedule and facilitate meetings, appointments, and events, screening phone calls, emails, mail, and visitors. Participate in Executive Officer (XO) daily calendar syncs and respond to tasks that require immediate attention.
- Proactively supported daily office needs by managing office space organization, inventory, purchasing of office supplies, corresponding with, and scheduling third-party vendors, and addressing facilities-related issues as they arise.
- Prepared, reviewed, and edited correspondence, reports, and briefings both unclassified and classified; maintained records management and strict confidentiality of sensitive information, briefings, records, and personal matters.
- Consistently analyzed, researched, and assisted in the development and implementation of updated office policies and procedures recommending overall direction and improving process flow.
- Developed new ways to measure program accomplishments, results, and effectiveness.
- Introduced new processes that encourage creative thinking, problem-solving, and empowerment to enhance work efficiencies, employee morale, teamwork, and performance, increase employee satisfaction, and make recommendations for improvement; increased production and efficiency by 20% within 6-months by analyzing complex problems recommending actions and procedures to alleviate issues.
- Possessed extensive knowledge of Office of Personnel Management (OPM), DoD, Headquarters, United States Department of the Army (HQDA) and G-6 policies and procedures.
- Handled overall travel to include arranging and coordinating CONUS AND OCONUS travel and complex expense reports totaling over $10K in expenses.
- Average Hours Worked Per Week: 40
Identification Services Operator I
OGLOONIK SOLUTIONS, LLC
Washington, DC
07.2021 - 08.2022
- Supported department staff and contractors with identification services by guiding them through system usage and policy navigation.
- Provided users with straightforward assistance on technology systems and software processes.
- Processed applications for ID cards, passport/visa photos, and conducted fingerprint background checks.
- Monitored system functionalities to identify and address access control challenges.
- Trained new employees on handling PII and job competencies, supplying standard operating procedures for ongoing reference.
- Maintained up-to-date documentation in alignment with existing policies and procedures.
- Conducted ongoing research and enhancements of system support to adapt to technological and personnel changes.
- Cultivated strong relationships through excellent customer service, resulting in a 20% increase in patronage during tenure.
- Managed various tasks while efficiently addressing escalations and urgent matters.
- Identified and proposed productivity improvements by refining processes to maintain data accuracy.
- Processed and managed security records, including badge documentation and access requests.
- Compiled and refreshed security instructions, classification guides, and briefing materials.
- Assisted with additional duties to achieve program objectives.
Special Assistant/Deputy Facility Manager
The Midtown Group, LLC
Washington, DC
12.2017 - 06.2018
- Successfully implemented procedures and methods that applied sound management principles and well-coordinated facility efforts in accordance with the Executive Office of the President’s (EOP) policies and procedures.
- Accurately tracked inventory and created reports with excellent organizational and planning skills.
- Oversaw asset management to include all processes necessary for the effective management, control, and tracked assets throughout all phases of lifecycle management.
- Communicated effectively to manage informal and formal meetings in absence of senior management.
- Developed plans and scheduled regular and preventive maintenance through GSA to maintain the National Security Council (NSC) space.
- Provided recommendation, requested, justified, or objected to program and initiatives proposed by EOP and GSA managers.
- Average Hours Worked Per Week: 40
Senior Analyst
E3 FEDERAL SOLUTIONS, LLC
Arlington, VA
08.2016 - 11.2017
- Supported the Cyber Policy, Homeland Defense & Global Security (HD&GS) Division.
- Provided travel logistics for 2 Star General or SES’s Ground Transportation Scheduler (Exec Motor Pool) and preferences using the DTS System coordinating all travel requirements to include local, domestic, and international destinations.
- Meticulously reviewed over 500 documents within the CATMS ensuring the adherence to policy guidelines and delivery of over hundreds of unclassified and highly classified tasks, special messages, incoming mail, and pick-up any outgoing correspondence and transport to appropriate distribution points.
- Assisted in developing special event requirements such as time and place, location, duration, number of attendees, security requirements, and travel arrangements.
- Managed multiple calendars balancing across time requirements and setting alerts for appropriate conference rooms/facilities and prepared meeting places in accordance with acceptable protocol and security procedures such as seating arrangements and security verification.
- Conducted and tracked in-processing and out-processing procedures for Human Capital cases through Human Resource officials and Human Capital Departments for new hires and departures, civilian and military award nominations, performance management, and maintained ATAAPS records for personnel.
- Served as primary government credit card holder to purchase office supplies and related office building furniture.
- Supported the South-Southeast Asia Office (SSEA).
- Provided a full scope of administrative duties to support to 2 Star & SES-level led office.
- Prepared correspondence for senior executives including official memos, prepared personal packages, and end of tour submissions.
- Managed calendars and implemented proper protocol for senior executives.
- Tracked correspondence and taskers for completion using CATMS.
- Managed Top Secret and Special Compartmented Information (TS/SCI) and assisted in implementing a security SOP and internal control execution and classified material handling as the office security manager.
- Assisted with Joint World-Wide Intelligence Communication Systems (JWICS) account management.
- Served as primary government credit card holder to purchase office supplies and related office building furniture.
- Average Hours Worked Per Week: 40
Executive Administrative Assistant
THE MASSY GROUP INC.
Reston, VA
07.2015 - 07.2016
- Assisted teams in solving challenging work-related issues for Defense Intelligence Agency (DIA).
- Supported project development under strict deadlines through effective program skills.
- Facilitated document submission to appropriate recipients.
- Adapted to new software while efficiently juggling multiple priorities.
- Average hours worked weekly: 40.
Executive Administrative Assistant
APEX SYSTEMS, INC.
Arlington, VA
06.2014 - 06.2015
- Supported the DASD (EC&P) and the DASD (EC&P) Military Assistant & Deputy Director, Technology Integration.
- Created and maintained files and correspondence, both electronic and hard copy by using CATMS as the workflow manager.
- Performed as the Senior Analyst, supporting SES Tier 2 & 3 with action memo preparation, cover letters, and other various documents for taskers.
- Reviewed all action items, pushed out tasks to taskers, tracked the taskers, and updated leadership with projected completion date via CATMS.
- Submitted final documents for signature to submit to Congress and/or White House.
- Prepared official correspondence, including drafting, revising, and editing technical and information papers, briefings, and reports.
- Conducted research and/or drafted responses to questions, inquiries, and requests for reports.
- Managed and attended telephones, faxes, and messages (including determining the appropriate personnel to handle requests).
- Coordinated, reviewed, and finalized CONUS and OCONUS travel and created local & foreign travel authorizations and vouchers submissions for the DASD (EC&P) utilizing DTS.
- Updated the travel spreadsheets with DASD (EC&P) travel requirements (the event, when, where, justifications, impact statements), then routed the spreadsheets to the appropriate personal staff members for approval for all travel requests.
- Average Hours Worked Per Week: 40
Executive Administrative Assistant/Courier
RHG GROUP, INC.
Washington, DC/Arlington, VA
01.2013 - 05.2014
- Gathered, delivered and mailed packages for senior level officials daily using an assigned government vehicle to travel to various office locations within the National Capital Region to include Washington DC metro, Maryland, and Northern Virginia
- Maintained daily tracking log for all contractors and governments employees using assigned government vehicles.
- Collaborated with other administrative team members and human resources on special project and events.
- Completed other duties as assigned such as filed paperwork, answered telephones, assisted with coordination of off-site travel for senior staff members.
- Average Hours Worked Per Week: 40
Education
High School Diploma -
Crossland High School
Temple Hills, MDSkills
- Administrative Operations
- Asset & Organization Management
- Personnel Management
- Strategic Planning & Support
- Process Improvements
- Human Resources
- Staff Training & Development
- Logistical & Facilities Support
- Program Management
- Policies & Procedures
- Office Administration
- Technical Support
- Project Management
- Cross-Functional Coordination
- Security Clearances
- MS Office Suite
- Internet Explorer
- MS Windows
- Data Entry
- Adobe Acrobat
Personal Information
- Title: Administrative Officer
- Nationality: United States
- Availability: Full Time, Permanent
HONORS AND AWARDS
Letter of Appreciation | Lieutenant General, United States Army Assistant to the President for National Security Affairs | 2018, Leadership in the Workplace Award | 2017, Volunteer of Excellence Award | 2013
Affiliations
Military Family Support Member
Section name
- CITIZENSHIP: United States | CLEARANCE: Active DoD Interim Top Secret (TS) Clearance TS/SCI Eligible | AVAILABILITY: Full Time, Permanent
- Previous:
- Executive Administrative Assistant at Applied Intelligence Technology (Leesburg, VA 2012 – 2013)
- Executive Administrative Assistant at New Age Protection Inc. (Springfield, VA 2007 – 2012)
- Security Administrator at New Age Protection, Inc. (Joint Base Anacostia-Bolling, Washington, D.C., 2005 – 2013). Supported DIA in Joint-Base Anacostia-Bolling for Building 6000; key job duties included general administrative duties and security administration such as managing PIV and CAC cards, taking care of background checks, visitor passes, managing calendars, etc.
Timeline
Program Analyst/Policy Governance
Analytic Services Inc
01.2026 - 08.2026
Program Functional/Analyst
STRATEGIC INSIGHT
10.2023 - 02.2025
Executive Assistant
Itility, LLC
09.2022 - 09.2023
Identification Services Operator I
OGLOONIK SOLUTIONS, LLC
07.2021 - 08.2022
Special Assistant/Deputy Facility Manager
The Midtown Group, LLC
12.2017 - 06.2018
Senior Analyst
E3 FEDERAL SOLUTIONS, LLC
08.2016 - 11.2017
Executive Administrative Assistant
THE MASSY GROUP INC.
07.2015 - 07.2016
Executive Administrative Assistant
APEX SYSTEMS, INC.
06.2014 - 06.2015
Executive Administrative Assistant/Courier
RHG GROUP, INC.
01.2013 - 05.2014
High School Diploma -
Crossland High School