Martez D. Knox Jr.
Chicago,USA
Summary
A focused and responsible chemistry major seeking engaging clinical opportunities that advance professional development through working toward implementing innovations beneficial to the company. Thereby working toward a smooth transition from an undergraduate student to a professional employee.
Overview
9
9
years of professional experience
Work History
Team Member
Culvers
Chicago, IL
11.2024 - Current
- Provide friendly and efficient customer service
- Take customer orders accurately and process payments
- Prepare and serve food items according to Culver’s standards
- Maintain cleanliness and organization of the front of house area
Caregiver
Illinois Caregiver Support Program
Chicago, IL
02.2023 - 01.2025
- Facilitated efficient and timely care by coordinating medical appointments and collaborating with healthcare professionals.
- Conducted thorough deep cleaning and organized laundry to enhance living space functionality.
- Cultivated strong communication and organizational skills to streamline healthcare documentation, facilitate insurance communications, and ensure accurate medication tracking.
- Demonstrated ability to navigate unforeseen health crises while coordinating effectively with healthcare teams to ensure timely emergency care.
- Provided emotional support and maintained a positive outlook to enhance team morale in difficult circumstances.
- Applied conflict resolution skills to enhance collaboration and decision-making regarding care plans and treatment options among family members and healthcare providers.
Clinical Lab Accessioner
Invitae
San Francisco, CA
10.2021 - 12.2022
- Executed accessioning of patient samples in a CAP and CLIA certified BSL-2 laboratory, maintaining strict adherence to safety protocols and quality assurance.
- Analyzed and rectified data discrepancies related to sample processing, ensuring seamless communication with client services team.
- Monitored and enforced standard operating procedures (SOPs), maintaining accurate records of all communications in alignment with departmental guidelines.
- Managed inventory and maintenance of laboratory equipment to support efficient operations and safety standards.
- Ensured accurate data entry and labeling for high-volume samples.
Clinical Lab Associate
City Staffing
Chicago, IL
01.2021 - 06.2021
- Ensured accuracy and completeness of customer and patient records to support laboratory operations.
- Analyzed customer compliance with packing labeling and test requisition form protocols to enhance operational accuracy.
- Performed specimen processing and quality control preparation to support accurate pre-analytical testing outcomes.
- Executed standard operating procedures to uphold quality in accessioning and equipment maintenance.
- Engaged in cross-functional team efforts to facilitate prompt test delivery and maintain high levels of customer support.
Cashier
Jewel-Osco
Chicago, IL
05.2020 - 09.2020
- Oversaw transaction processing for checks, cash, credit, EBT, and refunds, maintaining high standards of customer service and operational integrity.
- Fostered strong customer relationships by offering attentive service and informed support.
- Achieved seamless cash drawer and receipt management, contributing to efficient store operations. Increased customer engagement through effective promotion of weekly deals, coupons, and savers card programs.
Campaign Associate
Action Now
Chicago, IL
01.2020 - 03.2020
- Informed and educated customers about campaign details via direct outreach methods, including door-to-door canvassing and phone banking.
- Organized and executed outreach events to promote campaign objectives and foster public awareness.
- Developed and implemented initiatives to enhance attendance at organizational events.
Research Assistant for HUSEM
Howard University
Washington, DC
08.2019 - 12.2019
- Partnered with research team to gather and analyze data supporting Dr. Lorraine Fleming's civil engineering projects.
- Streamlined application process for summer internships in diverse locations including Dubai, Ghana, South Africa, Mexico, Thailand, and Senegal.
- Facilitated organization and analysis of quantitative data through comprehensive case studies, enhancing data accessibility in software programs and archives.
- Coordinated logistics for conferences, meetings, and travel to enhance operational efficiency.
Chemical Engineering Intern
University of Illinois at Chicago
Chicago, IL
06.2019 - 08.2019
- Collaborated with a Ph.D. student in a chemical engineering laboratory to design and fabricate an electrochemical cell, enhancing experimental outcomes.
- Designed and constructed an electrochemical battery-powered device for the continuous synthesis of sodium hypochlorite from saltwater.
- Reviewed and adjusted material requirements based on cost assessments to improve overall production efficiency of cells.
- Facilitated discussions on research outcomes with chemical engineering department undergraduates and academic staff.
Junior Social Media Manager
Creatively Smart
Chicago, IL
06.2017 - 05.2018
- Developed, oversaw, and evaluated comprehensive social media content strategies across Instagram, Facebook, LinkedIn, YouTube, and Twitter.
- Facilitated collaboration and performance management with internal and external partners to deliver engaging and informative campaigns.
- Monitored social platform updates to optimize engagement strategies.
- Employed brand voice to enhance customer interactions across platforms.
- Executed innovative strategies to inform clients and prospects about products and services.
Education
Bachelor of Arts - Chemistry
Howard University
Washington, DC06.2020
Skills
- Conducted training sessions on laboratory safety protocols to enhance awareness and adherence among staff members
- Managed the preparation of samples, adhering to strict protocols to maintain integrity and reliability of results
- Took part in regular audits and training sessions to reinforce HIPAA compliance and enhance organizational awareness of patient data protection
- Maintained laboratory equipment and adhered to safety protocols to uphold quality standards in clinical testing
- Implemented best practices for specimen storage, enhancing organization and retrieval efficiency
- Assessed and organized tasks based on urgency and importance to optimize workflow and meet deadlines
Timeline
Team Member
Culvers
11.2024 - Current
Caregiver
Illinois Caregiver Support Program
02.2023 - 01.2025
Clinical Lab Accessioner
Invitae
10.2021 - 12.2022
Clinical Lab Associate
City Staffing
01.2021 - 06.2021
Cashier
Jewel-Osco
05.2020 - 09.2020
Campaign Associate
Action Now
01.2020 - 03.2020
Research Assistant for HUSEM
Howard University
08.2019 - 12.2019
Chemical Engineering Intern
University of Illinois at Chicago
06.2019 - 08.2019
Junior Social Media Manager
Creatively Smart
06.2017 - 05.2018
Bachelor of Arts - Chemistry
Howard University