MARTEZ THOMAS
Detroit,Michigan
Summary
Driven and meticulous professional with a proven track record at Dialog Direct, excelling in strategic decision-making and spreadsheet development. Demonstrated expertise in project coordination and operational processes, enhancing efficiency and accuracy. Skilled in training teams and improving inventory systems, showcasing a blend of hard and soft skills to drive results.
Overview
23
23
years of professional experience
Work History
Cashier Assistant
Family Dollar
Southfield, MI
08.2022 - Current
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Administrative Specialist/ Inventory Control
Dialog Direct
Highland Park, MI
10.2001 - 06.2024
- Organized files, developed spreadsheets, faxed reports and scanned documents
- Managed clerical needs of company employees, including copying, faxing and file management
- Gathered information to create Excel spreadsheets outlining information within batches that are processed
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency
- Created and implemented processes to manage inventory and organize tasks
- Trained junior team members on administrative processes, company requirements and performance strategies
- Compiled and analyzed data utilizing spreadsheets or other database software such as Windows 7 and Microsoft excel
- Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Education
Certificate of completion in TV Radio -
Highland Park Career Academy
01.2000
Skills
- Reporting and documentation
- Project coordination
- Strategic decision making
- Data entry
- Deadline-oriented
- PC proficient
- Spreadsheet development
- Dedicated team player
- Training and development
- Excel spreadsheets
- Operational processes
- Employee training and development
Employmentobjective
Motivated Administrative Assistant with exceptional customer service and engagement skills. Professional with proven ability to anticipate needs, proactively address situations and mitigate conflicts. Strong calendar and scheduling management skills to prioritize, organize and maximize availability and project timelines.
Activities
- Employee Of The month (multiple times)
- Customer Satisfaction Award in 2006
Timeline
Cashier Assistant
Family Dollar
08.2022 - Current
Administrative Specialist/ Inventory Control
Dialog Direct
10.2001 - 06.2024
Certificate of completion in TV Radio -
Highland Park Career Academy