Chelsie Moseley
Lakeland,FL
Summary
Strong communication, problem-solving, and time management capabilities contribute to efficient operations and effective team dynamics. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dollar Tree
Lakeland, Florida
01.2024 - Current
- Train new employees on company policies and customer service standards, improving team readiness and service consistency.
- Resolve customer inquiries and complaints, ensuring customer satisfaction and loyalty.
- Monitor inventory levels and coordinated restocking procedures to ensure continuous product availability for customers.
- Ensure compliance with safety regulations and company policies to uphold workplace safety standards.
- Complete thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remain calm and professional in stressful circumstances and effectively diffused tense situations.
Cashier
Dollar Tree
Lakeland, Florida
08.2022 - 01.2024
- Handled cash, credit, and debit transactions with precision, ensuring accuracy and minimizing customer wait times.
- Operated cash register and processed customer transactions, delivering efficient service to maintain customer satisfaction.
- Managed inventory by restocking shelves and organizing merchandise displays, contributing to a more appealing shopping environment.
- Maintained cleanliness of checkout area and ensured proper sanitation standards.
Education
Certification - Medical Assistant/ Clinical Medical Assistant
North Bridge University
Lakeland, FL02-2026
High School Diploma -
Florida Connections Academy
Tampa FL05-2024
Skills
- Customer service
- Customer relationship management
- Employee training
- Inventory management
- Cash handling
- Operational optimization
- Safety compliance
- Reporting documentation
- Effective communication
- Written communication
- Time management
Certification
- Medical Assistant Certification
Timeline
Assistant Manager
Dollar Tree
01.2024 - Current
Cashier
Dollar Tree
08.2022 - 01.2024
Certification - Medical Assistant/ Clinical Medical Assistant
North Bridge University
High School Diploma -
Florida Connections Academy