Martha Aguilar
Dallas,Tx
Summary
Experienced shift lead with a proven ability to effectively manage fast-paced restaurant environments. Skilled in leading teams through busy shifts, ensuring smooth operations, and delivering high levels of customer satisfaction. Recognized for problem-solving expertise and effective communication, fostering a collaborative team atmosphere.
Overview
7
7
years of professional experience
Work History
Shift Manager
Mo Bettah's
03.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Shift Manager
Andy’s Frozen Custard
11.2021 - Current
- Ensured great quality, service, and cleanliness to customers
- Monitored inventory
- Counted and recorded daily sales
- Deescalated situations with irate customers
- Performed closing duties
Shift Manager
Taco Bell
03.2021 - 10.2021
- Monitored inventory and supply levels
- Lead team members
- Ensured great quality of food
- Maintained cleanliness of the restaurant
- Delivered great service to the customers
- Performed closing duties
Dental Assistant
Monarch Dental
01.2021 - 03.2021
- Assisted the dentist during procedures
- Took x-rays
- Sterilized
Line Crew
Chipotle
09.2020 - 01.2021
- Greeted customers
- Prepared food
Team Member
Taco Bell
07.2017 - 09.2020
- Greeted/helped customers
- Took orders/cashed out
- Cleaned/took trash out
- Prepped ingredients/made food/wrapped and bagged food
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
RDN -
Dallas Dental Assistant School
11.2020
Skills
- Excellent written and verbal communication skills
- Self motivated
- Resilient
- Patient
- Strong work ethic
- Timeliness
- Willingness to learn
- Cash Handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Manager
Mo Bettah's
03.2023 - Current
Shift Manager
Andy’s Frozen Custard
11.2021 - Current
Shift Manager
Taco Bell
03.2021 - 10.2021
Dental Assistant
Monarch Dental
01.2021 - 03.2021
Line Crew
Chipotle
09.2020 - 01.2021
Team Member
Taco Bell
07.2017 - 09.2020
RDN -
Dallas Dental Assistant School
Similar Profiles
Dorian MechamDorian Mecham
Team Member at Mo Bettah'sTeam Member at Mo Bettah's
Leslie RoriguezLeslie Roriguez
Shift Lead at Mo Bettah'sShift Lead at Mo Bettah's
Kole PorterKole Porter
Cashier at Mo Bettah'sCashier at Mo Bettah's
Hannah PachecoHannah Pacheco
Customer Assistant at Play Street MuseumCustomer Assistant at Play Street Museum
Antonio MosquedaAntonio Mosqueda
Manager of Training and Development at RailPros Field ServicesManager of Training and Development at RailPros Field Services