Dedicated professional with strong skills in quality assurance, employee training, and compliance standards. Committed to enhancing safety protocols and team collaboration to drive exceptional customer service.
Overview
17
17
years of professional experience
Work History
Rework Operator
Nestle USAr
Jonesboro, AR
06.2022 - Current
Inspected items for quality assurance and compliance with standards.
Collaborated with team members to streamline rework processes.
Trained new employees on rework techniques and safety protocols.
Lead Teacher
Ar Kids Pediatric Day Center
Paragould , AR
09.2020 - 06.2021
Created lesson plans and chose supporting materials to promote positive learning experiences.
Organized activities to promote physical, mental and social development of each child.
Built and strengthened positive relationships with students, parents, and teaching staff.
Involved parents in student learning to increase family interaction and student support.
Maintained open line of communication with families to foster trust and collaboration in student development.
Assistant Teacher
Miracle Kids
Jonesboro, AR
02.2020 - 03.2021
Helped maintain a safe and orderly learning environment.
Created calm and disciplined classroom environment to improve student focus.
Supported classroom teacher in managing student behavior and maintaining engagement during lessons.
Facilitated group activities to enhance teamwork skills and foster peer relationships.
Cashier
Walgreeens
Jonesboro, Arkansas
08.2009 - 07.2019
Greeted customers and answered any questions they had about store's products and services.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Maintained work area and kept cash drawer organized for optimal efficiency.
Worked closely with front-end staff to assist customers.
Built and maintained productive relationships with employees.
Cofffee Shop Assistantn
Saint Bernard"s Regional Medical Center
Jonesboro, Arkansas
06.2009 - 07.2019
Greeted customers and provided assistance with product selection.
Utilized problem solving skills to resolve customer issues quickly and efficiently.
Resolved customer complaints in a professional manner.
Assisted in training new employees on standard operating procedures within store environment.
Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of shop floor.
Maintained work area organization and cleanliness to uphold production levels and safety standards.
Completed daily checklists for smooth shop operations.
Organized supplies and tracked stock levels to maintain inventory records and request reorders.