Qualified Claims Representative versed in investigating claims, verifying information and managing settlements. Friendly and upbeat team player with organized and disciplined approach. Offering 32 years of insurance experience.
Overview
34
34
years of professional experience
Work History
Accounting Front Desk
Insurance Auto Auctions Inc.
10.2012 - 07.2023
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Claims Clerk
21st Century Insurance Company
03.1989 - 05.2010
Utilized specialized software to process incoming claims, enter data and generate reports.
Managed workload and priorities to meet claims processing meet deadlines.
Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.
Reviewed applications and supporting documents to verify claims eligibility and accuracy.
Evaluated accuracy and quality of data entered into agency management system.
Collaborated with claims department and industry anti-fraud organizations to resolve claims.
Identified and reported potential fraud or abuse related to claims to protect system's integrity.