Martha Chan
Hempstead,NY
Summary
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 6 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Mount Sinai South Nassau
10.2017 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
Certified Nurse Assistant
Nassau Rehabilitation & Nursing Center
04.2017 - 10.2017
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Maintained best-in-class standards for individualized care in [Number]-bed unit by continuously checking in with patients and families and quickly providing care.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Cashier
Home Goods
09.2016 - 02.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Completed inventory counts and ordered merchandise.
- Reviewed weekly sales ads and monitored price changes.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Used POS system to enter orders, process payments and issue receipts.
Education
Associate of Arts - Social Work
Nassau Community College
Garden City, NY12.2023
No Degree - Patient Care Technician
Access Careers - Hempstead
Hempstead, NY09.2017
No Degree - Nursing Assistance
Access Careers - Hempstead
Hempstead, NY05.2016
High School Diploma -
Cibola High School
Yuma, AZ05.2004
Skills
- Mobility Assistance Aptitude
- Culturally Competent Care
- Feeding Assistance
- Patient Service
- Professional Bedside Manner
- Patient Positioning Understanding
- Patient Transporting
- Patient Care and Monitoring
- Simple Dressings
- Vitals Documentation
- Taking Vital Signs
- Healthy Meal Preparation
- Monitoring Patient Conditions
- Patient Safety
- Assisting with Daily Living
- Infection Control Standards
- Range of Motion Exercises
- Patient Feeding
- Medical Supply Stocking
- Personal Care Support
- Collect Hazardous Waste
- Height and Weight Measurement
- Bathing and Dressing
- Specimen Transportation
- Activities of Daily Living (ADL) Assistance
- Machine Preparation
- Serving and Collecting Food Trays
- Bed Making and Linen Changes
- Performing EKGs
- General Housekeeping
- Patient Rounds
- Patient Vital Taking
- Change Linens
Certification
- CPCT/A - Patient Care Technician/Assistant
- CNA - Certified Nursing Assistant
- Basic Life Support Trained-2022-2023
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Technician
Mount Sinai South Nassau
10.2017 - Current
Certified Nurse Assistant
Nassau Rehabilitation & Nursing Center
04.2017 - 10.2017
Cashier
Home Goods
09.2016 - 02.2017
Associate of Arts - Social Work
Nassau Community College
No Degree - Patient Care Technician
Access Careers - Hempstead
No Degree - Nursing Assistance
Access Careers - Hempstead
High School Diploma -
Cibola High School
- CPCT/A - Patient Care Technician/Assistant
- CNA - Certified Nursing Assistant
- Basic Life Support Trained-2022-2023
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