Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Generic

Martha De La Torre

Forney,TX

Summary

Skilled Food Service Worker with comprehensive background in food preparation, customer service and sanitation regulations. Strengths include maintaining high standards of cleanliness, quickly learning new tasks, and working efficiently under pressure. Proven ability to contribute positively to team efforts, resulting in improved overall customer satisfaction. Previous roles have seen increased efficiency and improvements in food safety practices. Resourceful Food Service Worker recognized for ability to complete tasks efficiently and with high productivity. Specialize in safe food handling, customer service, and inventory management. Excel in fast-paced environments using strong communication skills, adaptability, and teamwork to ensure seamless operations.

Overview

17
17
years of professional experience

Work History

Back Up Cook

Pizza Hut
Forney, TX
08.2024 - Current
  • Followed recipes to prepare meals according to established standards of quality.
  • Communicated closely with servers to fully understand special orders for customers.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Cafeteria Manager

Forney ISD
Forney, TX
11.2007 - 01.2024
  • Resolved customer complaints promptly to maintain high levels of customer satisfaction.
  • Reviewed invoices from suppliers against purchase orders placed; identified discrepancies as needed.
  • Maintained accurate records of sales transactions, inventory levels, employee performance evaluations and other operational data.
  • Provided feedback on menu items based on customer surveys; recommended changes accordingly.
  • Oversaw food preparation, verifying procedural compliance with company guidelines.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Ordered food and supplies after planning the month's upcoming menu, and stocking needed items ahead of time.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques, and communication skills to promote positive experiences.

Education

High School Diploma -

Sierra Vista High School
Baldwin Park, CA
06-1991

Skills

  • Bilingual - English & Spanish
  • Food Preparation
  • Customer Service
  • Sanitation
  • Order Verification
  • New Hire Training
  • Food Handler Certification
  • Telephone Etiquette
  • Multitasking Abilities
  • Production records
  • Organization and Time Management
  • Interpersonal Communication
  • Workflow planning
  • Cost controls

Affiliations

Reading, Photography, Spending time with family, watching movies.

Languages

English
Native language
Spanish
Professional
A1

References

References available upon request.

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Martha De La Torre